Sep 19, 2014 By Esteban Kolsky

Predicting the Future is Hard, Try Anticipating it Instead

With the advent of Big Data and faster and better data processing capabilities we are seeing a surge in predictive intelligence solutions; everyone is trying to predict the future to their advantage. The question though is, are they? Can the future be predicted? The main issue I have with... Read More

Customer Service, Service Cloud

Sep 19, 2014 By Mark Hunter

8 Mistakes New Leaders Make and How to Avoid Them

It’s not uncommon for new leaders to make mistakes, but I argue that some of these can be avoided. Below are 8 of those mistakes and how to avoid them: 1. Thinking you need to make every decision Trying to make every decision will only turn you into a micro-manager. Strong leaders know there are... Read More

Sep 19, 2014 By Darrin Fleming

Why 3 Common Objections to ROI Selling Tools Are Worth Ignoring

I truly believe in the power of ROI tools to enhance a sales team’s ability to close more deals. (If I didn’t, I wouldn’t be in the business of selling them.) However, not everyone agrees with me.  In fact, inside LinkedIn group discussions, I’ve had sales leaders at some of top global b2b... Read More

Sales

Sep 19, 2014 By Dan Shim

Many Questions, Few Answers: Inventory Turnover in an Omni-Channel World (Part 1)

By Daniel Shim The pace of change in the retail industry is occurring at such breakneck speeds that few retailers have the opportunity to take a moment to consider how emerging and disruptive trends are fundamentally transforming the business and potentially making historical best practices outdated and irrelevant. In fact, a business concept that is […]... Read More

Commerce, Unified Commerce, Omni-channel

Sep 19, 2014 By Dionne Lew

What the Emerging Billion Social Media-First Consumers Mean for Business

Although social media statistics are staggering—almost 2 billion people use it, and that number is still growing at double-digit rates—the real story is simple: the billion consumers about to enter the market have never lived in a world without it.  They are a social-first generation and... Read More

Cloud, Featured, Marketing, Social

Sep 19, 2014 By Kristina Jaramillo

LinkedIn in 15 to 30 Minutes per Day? Here's How.

Sales and marketing executives are being mistakenly misled in the amount of time, energy and focus they need to invest on marketing their organizations with LinkedIn. Because they’re not putting in the “time” and because they’re failing to take a strategic lead generation approach, they respond to... Read More

Marketing, Social

Sep 19, 2014 By Amanda Nelson

Salesforce Dashboards: 5 Helpful Tips That Every Marketer Should Know

As a marketer, I like to think of Salesforce Dashboards as the reward for all the hard marketing work, as the results display beautifuly in Salesforce. Using dashboards, it’s possible to have a single view of all the metrics you’ll need to not only monitor results and efficiency, but also to show... Read More

Marketing

Sep 19, 2014 By Laura Fagan

Deloitte: How Cloud and Other Technology Trends Are Transforming HR

Many human resources departments are facing a huge shift. There’s an urgency by them to introduce the new technology employees of today expect. The challenge often comes in executing these changes fast enough on the IT side. Cloud technology can connect information from back-office HR and HCM... Read More

Cloud, IT, Platform

Sep 19, 2014 By Nicole Klemp

To Trade or Not to Trade-Comparing Popular iPhone Trade-in Programs

I have a confession to make, and it's shocking-I still have an iPhone 4S. In case you have forgotten what that is, it is the fifth generation of the iPhone, and came out in 2011. Since mobile technology years are like dog years, this phone is basically 25 years old. My mobile carrier has informed... Read More

Marketing, Digital Marketing, Mobile Marketing