360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 03, 2019 By Courtney Eltinge

Get a Front-Row Seat to the World’s Largest Gathering of Trailblazers

Not able to attend Dreamforce in San Francisco this year? You can still join us virtually with millions of other Trailblazers on Salesforce LIVE, our free broadcast experience featuring four days of inspiring keynotes, studio shows, and fireside chats with special guests as they happen in... Read More

Dreamforce, Events, Salesforce Ohana

Nov 02, 2019 By Neeracha Taychakhoonavudh

What Not to Miss at Dreamforce ‘19 for Industries

Here at Salesforce, our Industries team has a clear goal: to deeply understand our various industry customers and deliver new products and solutions custom-built to meet the needs for those industry markets. This year at Dreamforce, we offer more than 200 sessions showcasing real-world customers,... Read More

Salesforce Ohana, Financial Services, Public Sector, Retail, Healthcare & Life Sciences, Dreamforce

Nov 02, 2019 By Naomi Morenzoni

The Sustainable Development Goals Will Be Front and Center at Dreamforce ‘19

At Salesforce, giving back is core to who we are as a company, and has always been an integral part of Dreamforce. In past years, attendees have helped support an AIDS-free generation and worked to end homelessness in the Bay Area. This year, we’re tapping into the collective impact of our... Read More

Dreamforce, Salesforce Ohana, Sustainability

Nov 01, 2019 By Rob Garf

2019 Holiday Readiness: How to Resolve More Service Cases During Peak Holiday

It’s official – we’re just a few weeks out from Cyber Week. As we get closer, I hope you feel prepared for the arrival of holiday shoppers. I’m personally excited to see how brands pull out all the stops to deliver the best experiences that create lasting relationships this holiday season. If... Read More

IT, Customer Service, Retail, Holiday Readiness

Nov 01, 2019 By Pascal Yammine

For the Third Year in a Row, Salesforce Named a Leader in the 2019 Gartner Magic Quadrant for Configure, Price and Quote Application Suites

We couldn’t be more thrilled that for the 3rd year in a row, Salesforce has been named a Leader in the 2019 Gartner Magic Quadrant for Configure, Price and Quote Application Suites for Salesforce CPQ! A Gartner Magic Quadrant is a culmination of research in a specific market, giving a wide-angle... Read More

Sales, Quote-to-Cash, News

Nov 01, 2019 By Adam Ward

What Is MuleSoft?

MuleSoft has been part of the Salesforce family for over a year. During that time, we’ve been helping companies achieve digital transformation by easily connecting all their business systems. So, what does MuleSoft do? Let’s explore the powerful world of integration. Technology innovation created... Read More

IT, Digital Transformation

Oct 31, 2019 By John Banks

Now Accepting Payments With Salesforce Billing Payment Apps

This article is part of our latest AppExchange expansion across commerce, sales, service, and marketing. To read more about the expansion, read the Newsroom announcement. As consumers, we often assume digital payments are simple. When we buy online we enter our information, click submit, and then... Read More

IT, AppExchange, Apps

Oct 31, 2019 By Taksina Eammano

Accelerate Your Path to Automation With Einstein Bots and RPA AppExchange Packages

This article is part of our latest AppExchange expansion across commerce, sales, service, and marketing. To learn more about the expansion, read the Newsroom announcement. Today on AppExchange, the leading enterprise cloud marketplace, we make it easy to automate your contact center with a new... Read More

AppExchange, IT, Apps

Oct 30, 2019 By Suha Saya

Catering to Customer Success: ZeroCater’s Secret Recipe to a Customer-First Organization

Is your small business striving to be customer-first? We sat down with Joanel Bernardo, director of customer success at ZeroCater, to discuss the secret to building their culture of customer success. Learn how this culture has helped set their company up for high growth. 1. You’ve spent many... Read More

Small Business, Startups, Customer Success

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Get a Front-Row Seat to the World’s Largest Gathering of Trailblazers

What Not to Miss at Dreamforce ‘19 for Industries

The Sustainable Development Goals Will Be Front and Center at Dreamforce ‘19

2019 Holiday Readiness: How to Resolve More Service Cases During Peak Holiday

For the Third Year in a Row, Salesforce Named a Leader in the 2019 Gartner Magic Quadrant for Configure, Price and Quote Application Suites

What Is MuleSoft?

Now Accepting Payments With Salesforce Billing Payment Apps

Accelerate Your Path to Automation With Einstein Bots and RPA AppExchange Packages

Catering to Customer Success: ZeroCater’s Secret Recipe to a Customer-First Organization

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First