360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 17, 2017 By Adam Waid

5 Ways to Build Trust With Your Team

The importance of trust in the workplace was something I did not understand early in my career. I was more concerned with progress and performance. But as I’ve grown as a leader, now serving as Director of Marketing at Salesforce, I’ve come to realize that progress and performance are dependent on... Read More

Careers, Leadership

Jul 17, 2017 By Evan Huggins

How a Leading Spirits Brand Gained 1,300 New Leads in Just 10 days with Customer-Centric Advertising

As the number of channels consumers interact with on a daily basis have exploded, CRM has evolved. Businesses simply can’t grow sustainably without consistently leveraging information about their consumers at every touchpoint. Granted, a key challenge is connecting that information to tangible... Read More

Marketing, Marketing Cloud

Jul 17, 2017 By Robert Lorenzen

Introducing Team Scheduling for Salesforce Inbox

Anyone who has ever carried a quota knows scheduling meetings is one of the worst parts of the job. It can feel like you're playing a game of calendar battleship with your customer. Does 2 pm Tuesday work? No. What about 3 pm Friday? No. And the back and forth continues, slowing down your sales... Read More

Sales Cloud, Sales

Jul 17, 2017 By King Bannerjee

Best in Class Technographics Now Available in Salesforce

Whether you’re creating segments for a demand generation campaign, looking for white space opportunities, feeding your predictive analytics engine, or implementing an Account Based Marketing (ABM) strategy, you need reliable information on the technology installed at target companies to achieve the... Read More

Apps, AppExchange, Partners

Jul 14, 2017 By Suzanne DiBianca

How Salesforce is Working to Improve the State of the World: FY17 Stakeholder Impact Report

At Salesforce, social impact is core to who we are as a company. As our CEO and Founder Marc Benioff says, “the business of business is to improve the state of the world.” Earlier this week we released a research report which revealed today’s customers and employees want businesses to give back,... Read More

News

Jul 14, 2017 By Lauren Kemp

How to Explain the Cloud During Small Talk

If you work in technology, you've probably come across the task of attempting to explain what your company does to your friends, family, and even random people you make small talk with at a party. There's one question in particular you've probably come across: "What is the cloud?" So, how... Read More

Cloud

Jul 14, 2017 By Alexa Lemzy

5 Tips for Successful Post-Sale Communication

Successful marketers have to keep a 360-degree view of the customer experience. From converting a lead into a customer to maintaining the loyalty of that new customer, businesses who have a solid post-sale communication strategy stand a higher chance at maintaining their hard-won customers. While... Read More

Customer Service, Marketing, Sales, Customer Experience

salesforce employees collaborate chatter

Jul 14, 2017 By Ryan Aull

How Do Salesforce Employees Share Ideas? Easily, with Chatter

Ideas can come from anywhere. At Salesforce, Chatter is one of the ways we make sure that the best ideas get shared. Chatter is our enterprise social network and how Salesforce employees connect, collaborate, stay engaged, and increase productivity. We’d like to show how we use Chatter at... Read More

Community Cloud

Jul 14, 2017 By Rob Garf

With Prime Day, Amazon Shapes New American Shopping Holiday – For ALL Retailers

Amazon wasn’t the only beneficiary of Prime Day. According to Salesforce Commerce Cloud’s Shopping Index, digital commerce grew 44% year-over-year on Prime Day for all retailers. To put that in perspective, this is exactly two times the growth that North American retailers experienced in Q2 of this year.... Read More

Commerce, Retail Insights, Holiday Readiness

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Ways to Build Trust With Your Team

How a Leading Spirits Brand Gained 1,300 New Leads in Just 10 days with Customer-Centric Advertising

Introducing Team Scheduling for Salesforce Inbox

Best in Class Technographics Now Available in Salesforce

How Salesforce is Working to Improve the State of the World: FY17 Stakeholder Impact Report

How to Explain the Cloud During Small Talk

5 Tips for Successful Post-Sale Communication

How Do Salesforce Employees Share Ideas? Easily, with Chatter

With Prime Day, Amazon Shapes New American Shopping Holiday – For ALL Retailers

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First