360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Feb 15, 2018 By Lisa Lee

Melissa & Doug Succeeds With a “Brand First, Commerce Second” Strategy

At Salesforce we believe that Trailblazers are, among other things, lifelong learners, innovators, and are often characterized by their willingness to take an unconventional path to success. That, in a nutshell, is John Freyer of Melissa & Doug, the 30-year old maker of classic wooden toys.... Read More

Commerce, Customer Story, Ecommerce

Feb 15, 2018 By Jeff Drimak

Jump-Start Your Customer Service

I've been working in customer service and contact center technology for 20 years, six here at Salesforce. Our customers (rightfully) always ask the same question: “How can I get more out of my Service Cloud investment?” This question is especially important if they've had Service Cloud for several... Read More

Service Cloud, Customer Service

Feb 15, 2018 By Cindy Robbins

Salesforce is #1 on the FORTUNE "100 Best Companies to Work For®" List!

This is an incredibly exciting and monumental day for Salesforce... we have just been named #1 on FORTUNE "100 Best Companies to Work For®" List for the first time! We are honored and humbled to be named to the FORTUNE list for the 10th year in a row, and we are proud to be featured... Read More

News, Careers

Feb 14, 2018 By Sofia Rodriguez Mata

Inside the Trailblazer Community: What's Love Got to Do with It

Valentine's Day is celebrated in dozens of countries around the world with each one adding an unique flair to their celebrations. Whether it's couples enjoying a romantic candle-lit dinner, kids passing out candy hearts to their classmates, or an a cappella group reuniting to put on a show, it... Read More

Careers

Feb 14, 2018 By Devon McGinnis

5 Copy Editing Tips Every Content Marketer Needs to Know

They say that if you read all of Wikipedia’s English web pages it would take 17 years. If you’re part of a content marketing team, you are competing with infinite content in a world of shrinking attention spans. But you already know that struggle, because you likely obsess about bounce rate, time... Read More

Marketing

Feb 13, 2018 By Emily Stanford

Marc Benioff on Leading with Trust at the New Work Summit

Marc Benioff, chairman, and CEO of Salesforce, took the stage at The New York Times' New Work Summit to share his insights on the evolving role of today's chief executive and the importance of leading with trust. Check out the full video of the session below. VIDEO: Marc Benioff on leading with... Read More

Leadership, IT, Innovation, Artificial Intelligence

Feb 13, 2018 By Holly Ha

Make It Twitter Official With These Salesforce Valentines

Do you want to tell your PIC (Partner In Crime) how much you appreciate them? Or maybe you just want to send a little love over to your favorite #AwesomeAdmin. Either way, we’ve got you covered with these Valentine’s Day cards to send to your #SalesforceValentine. Click to tweet your... Read More

Social Media Marketing

Feb 13, 2018 By Kim Honjo

How Trailhead Helped This Woman Ace a Job Interview (Plus Her 7 Go-To Trails for Certification Prep)

Melissa Mueller grew up working at her parent’s motorcycle dealership outside of Atlanta, Georgia. By the time she was an adult, she’d held nearly every job at the company. But motorcycles were never her passion. Instead, she always had a special interest in computers — which is why, whenever she... Read More

IT, Learning, Careers, Trailblazer Story, Customer Story

Feb 13, 2018 By Matthew Cameron

Marketing for the Savvier Banking Customer

Too often, banking providers’ marketing tactics revolve around simply offering cash rewards for opening accounts. One reason for this problem is that many marketers struggle to find and activate the type of data that would allow them to run more personalized campaigns that speak to the specific... Read More

Financial Services, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Melissa & Doug Succeeds With a “Brand First, Commerce Second” Strategy

Jump-Start Your Customer Service

Salesforce is #1 on the FORTUNE "100 Best Companies to Work For®" List!

Inside the Trailblazer Community: What's Love Got to Do with It

5 Copy Editing Tips Every Content Marketer Needs to Know

Marc Benioff on Leading with Trust at the New Work Summit

Make It Twitter Official With These Salesforce Valentines

How Trailhead Helped This Woman Ace a Job Interview (Plus Her 7 Go-To Trails for Certification Prep)

Marketing for the Savvier Banking Customer

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First