360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 29, 2014 By Laura Fagan

7 Best Practices for Using Technology to Build Customer Connections

Companies have more options than ever before for adding new customers and earning their loyalty. Connected devices, and the social, mobile, analytics, and cloud (SMAC) technologies that power them, create huge amounts of data. This information serves as a digital footprint around consumers,... Read More

Dreamforce, IT, Platform

Sep 26, 2014 By Laura Fagan

Dreamforce ‘14: The Can’t Miss Sessions for IT Professionals

The time is now for IT departments everywhere to implement future-proof technology. And Dreamforce 2014 is the place to learn about cutting edge solutions, including the next generation of Platform as a Service (PaaS), custom enterprise applications, and modern integration tools. With this in... Read More

Dreamforce, IT, Platform

Sep 25, 2014 By Karthik Chakkarapani

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

Technology is now the greatest change agent and the driving force for companies in today’s socially and digitally connected world. Companies are facing a critical inflection point as technology is empowering customers, influencing their expectations and enabling new, disruptive business models.... Read More

Analytics, Chatter, Apps, Customer Service, Service Cloud, IT, Leadership, Collaboration, Mobile, Sales Cloud, Cloud, Platform, Dreamforce

Sep 24, 2014 By Laura Fagan

IT Visionaries: Making the Move From “Server Hugger” to Healthcare Innovator

Healthcare and technology are two of the fastest changing industries out there. Florida-based startup OrthoSensor, Inc. straddles both of them. The company is working to develop and commercialize sensor assisted intelligent orthopaedic devices and data services that provide real-time,... Read More

Featured, IT, Platform

Sep 19, 2014 By Laura Fagan

Deloitte: How Cloud and Other Technology Trends Are Transforming HR

Many human resources departments are facing a huge shift. There’s an urgency by them to introduce the new technology employees of today expect. The challenge often comes in executing these changes fast enough on the IT side. Cloud technology can connect information from back-office HR and HCM... Read More

Cloud, IT, Platform

Sep 18, 2014 By Quinton Wall

Dreamforce '14 Developer Keynote: The Big Reasons to Reserve Your Seat Now

Every year at Dreamforce, the DevZone kicks into high gear for developers and adminstrators to get hands on with the Salesforce1 Platform.One of the highlights is the Developer Keynote, scheduled this time around for 10:30am on Wednesday, Oct. 15. For the past two years, this session has been... Read More

Analytics, Apps, Developer, Dreamforce, Featured, Platform

Sep 17, 2014 By Laura Fagan

IT Visionaries: Symantec’s VP of IT Global Applications Talks PaaS App Dev

As VP of IT Global Applications at Symantec, Sheri Rhodes is primarily responsible for leading application services, from sustaining and monitoring, to development. She has grown her team, which sits within the company’s 900 person IT department, from 40 to 300 in just two years.... Read More

Apps, IT, Mobile, Platform

Sep 10, 2014 By Laura Fagan

IT Visionaries: The New Role of the Enterprise Architect

Technology continues to disrupt long-established roles across business and IT, including that of the enterprise architect (EA). As the former Chief Architect and CTO of JPMorgan Chase, Adrian Kunzle knows this challenge all too well. For the latest installment in the ongoing “IT... Read More

Apps, IT, Platform

Sep 08, 2014 By Steve Orell

How iBeacons Can Turn Your In-Store Staff into Mind-Readers

iBeacon technology is hot stuff right now. I’ve heard people frame iBeacons as a potential savior for the brick-and-mortar retail experience. I’ve heard testimonials about all of the incremental revenue that might be generated at, say, a basketball game, through iBeacons. And I’ve heard how an... Read More

AppExchange, Cloud, Featured, IT, Platform

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

7 Best Practices for Using Technology to Build Customer Connections

Dreamforce ‘14: The Can’t Miss Sessions for IT Professionals

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

IT Visionaries: Making the Move From “Server Hugger” to Healthcare Innovator

Deloitte: How Cloud and Other Technology Trends Are Transforming HR

Dreamforce '14 Developer Keynote: The Big Reasons to Reserve Your Seat Now

IT Visionaries: Symantec’s VP of IT Global Applications Talks PaaS App Dev

IT Visionaries: The New Role of the Enterprise Architect

How iBeacons Can Turn Your In-Store Staff into Mind-Readers

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How To Create a Customer-Centric Experience

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360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First