360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 24, 2019 By Ryan Aytay

Driving Customer Success With Alibaba

At Salesforce, customer success is at the center of everything we do. And, more and more of our multinational customers are asking us to support them wherever they do business around the world. That’s why today Salesforce announced a strategic partnership with Alibaba, an innovation leader that... Read More

News, Salesforce Ohana

Jul 22, 2019 By Shannon Duffy

Salesforce Is Named a Leader in the 2019 Gartner Magic Quadrant for Multi-Experience Development Platforms

We are excited to share that Salesforce has been recognized as a Leader in Gartner's first-ever Multi-Experience Development Platform Magic Quadrant! Why is multi-experience development a strategic priority for IT and business decision-makers? The way people live and work is becoming more... Read More

Apps, IT, Platform, News

Jul 11, 2019 By Lynne Zaledonis

Hooray for SFA! Salesforce Named a Leader in the Gartner SFA Magic Quadrant for the 13th Consecutive Year

For thirteen years running, Salesforce has been named a Leader in the Gartner Magic Quadrant for Sales Force Automation. To say this is an honor would be an understatement. We want to thank our Trailblazers, who are our customers and partners because we believe they make this distinction... Read More

Sales, Sales Cloud, CRM, News

May 16, 2019 By Laura Woods

Trailblazers Gather in Indianapolis for First-Ever Trailblazer Day

“We have the opportunity to do something incredible for our world, and that’s why we’re all here,” our Chairman and Co-CEO Marc Benioff said to a room of more than 60 Trailblazers gathered at Salesforce Tower in Indianapolis. The intimate celebration brought together those who have changed their... Read More

News

May 13, 2019 By Suzanne DiBianca

New Vetforce Alliance Will Accelerate Hiring of the Military Community

The U.S. Department of Defense estimates that enlisted service members will leave the military at a rate of nearly 245,000 each year — many of them without the necessary tech skills to secure a job in today’s economy. Military spouses also face barriers to employment because of their mobile... Read More

Careers, News

May 13, 2019 By Ana Recio

Salesforce's Pathfinder Training Program Expands Globally

At Salesforce, one of our core values is equality, and a natural extension of that is our commitment to workforce development. We want to empower a diverse and qualified workforce with the skills needed to ensure their future success, the success of our customers and partners, and to create a... Read More

Careers, News

Apr 10, 2019 By Elizabeth Pinkham

Introducing Salesforce Tower Tokyo and 2,000 New Jobs in Japan Over Five Years

Today we’re proud to announce our first Salesforce tower in Asia Pacific, “Salesforce Tower Tokyo.” Japan has been a cornerstone of our global presence since the very beginning. It was the home of our first international office 19 years ago, just a year after Salesforce was founded in San... Read More

Corporate Culture, News

Apr 10, 2019 By Bill Patterson

Extending our Google Partnership with Intelligent Customer Service Innovations

Providing great service is an absolute imperative – 82% of service leaders acknowledge their company’s customer service must transform to stay competitive, making the service agent’s job more crucial than ever. Service agents are on the front lines of all customer interactions and are responsible... Read More

Artificial Intelligence, Customer Service, News, Service, Service Cloud

Apr 10, 2019 By Stephanie Lottridge

WNBA Fever: For Love of the Game and Community

Dr. Allison Barber is a seasoned marketing and communications executive who has recently embarked on a whole new journey in sports. She has had an incredible career including running communications programs for the White House and Department of Defense — but this new role as the Indiana Fever’s... Read More

News

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Driving Customer Success With Alibaba

Salesforce Is Named a Leader in the 2019 Gartner Magic Quadrant for Multi-Experience Development Platforms

Hooray for SFA! Salesforce Named a Leader in the Gartner SFA Magic Quadrant for the 13th Consecutive Year

Trailblazers Gather in Indianapolis for First-Ever Trailblazer Day

New Vetforce Alliance Will Accelerate Hiring of the Military Community

Salesforce's Pathfinder Training Program Expands Globally

Introducing Salesforce Tower Tokyo and 2,000 New Jobs in Japan Over Five Years

Extending our Google Partnership with Intelligent Customer Service Innovations

WNBA Fever: For Love of the Game and Community

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First