360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 16, 2017 By John Chisholm

The Two Skills You Need to Innovate

We usually think of a light bulb as a single unit. But it is actually a combination of several technologies. If it is a compact fluorescent lamp, it consists of a glass enclosure with a fluorescent coating, argon and mercury vapor, and integrated ballast. If it is a conventional incandescent light... Read More

Apps, Cloud, Innovation, IT, Leadership

Jun 13, 2017 By Peter Coffee

Why CRM is AI's Big Opportunity

For anyone who’s getting their first introduction to Einstein AI features, now rapidly being deployed in the Salesforce platform, two questions may arise. Why is this different from past cycles of AI excitement and disappointment? Why is an integrated layer of AI capability so crucial to a modern... Read More

Innovation, Sales

Jun 07, 2017 By Keith Block

As Companies Transform Around the Customer, Salesforce Climbs Fortune 500 List

For the third year in a row, Salesforce has risen up the ranks of the Fortune 500—the official list of the largest corporations in the United States by revenue. This year, we reached #326, up from #386 in 2016. This is an incredible achievement for a company that started just 18 years ago in an... Read More

News, Leadership, Innovation

Jun 06, 2017 By Tj Vilardi

7 Quick Questions with Salesforce New York Leader Mary Fratto Rowe

We’re in a New York state of mind … and ready to share what’s going on in the Big Apple at Salesforce! As Senior Vice President of our Customer Success Group, Mary Fratto Rowe has a very rare seat at the table. She not only has key insights into what Salesforce customers want and need, but also... Read More

Innovation, Leadership

May 23, 2017 By Simon Mulcahy

Behind the Scenes: The Making of Salesforce’s New Ad Campaign

This month, we launched an integrated Blaze Your Trail ad campaign around the world. It's our mission at Salesforce to empower people to blaze their own trails. This campaign is going everywhere our trailblazers go: airports, TV ads, our World Tour and Dreamforce events, radio, and beyond. As the... Read More

Marketing, Innovation

May 09, 2017 By John Catalfamo

Successful Transformation Requires More Than Simply Executive 'Buy-In'

Change and market disruption continue to abound and accelerate. Organizations recognize that transformation, innovation, and the ability to adapt are imperative to their future competitive positioning and profitability. Realizing the value promised by a future, transformed state remains elusive for... Read More

Innovation

May 09, 2017 By Sarah Franklin

New Trailhead Innovations Supercharge The Future of Learning for Everyone

Trailblazers achieve new milestones - 10 million challenges completed and 2.5 million badges earned With Trailhead, Salesforce is democratizing education and empowering anyone to skill-up for the top jobs of today and of tomorrow. There's certainly high demand for Salesforce-skilled employees in... Read More

News, Cloud, Innovation

May 08, 2017 By Tal Golan

What is Your Minimum Time to WOW?

I have noticed that as I get older, and hopefully wiser, time seems to move much faster. As a child, I remember sitting in a classroom staring at one of those huge industrial clocks guarding the doorway like a prison guard. I could almost hear the sound of the second hand as it ticked from... Read More

Innovation

May 05, 2017 By Nic Climer

Where in the Customer’s Journey is the Best Time to Incorporate VR?

Virtual reality is a growing industry, and it’s expected to become a $30 billion market by 2020. Many companies, including Ikea, McDonald’s, Coca-Cola, and The New York Times have already taken advantage of the technology. Krispy Kreme, in particular, has worked hard to integrate VR into its... Read More

Cloud, Marketing, Innovation

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The Two Skills You Need to Innovate

Why CRM is AI's Big Opportunity

As Companies Transform Around the Customer, Salesforce Climbs Fortune 500 List

7 Quick Questions with Salesforce New York Leader Mary Fratto Rowe

Behind the Scenes: The Making of Salesforce’s New Ad Campaign

Successful Transformation Requires More Than Simply Executive 'Buy-In'

New Trailhead Innovations Supercharge The Future of Learning for Everyone

What is Your Minimum Time to WOW?

Where in the Customer’s Journey is the Best Time to Incorporate VR?

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First