360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 21, 2015 By Lindsey Irvine

#DF15: The Connected Enterprise and the Power of Wearables in Action

Customers are more connected than ever before, and wearables are a key piece of our increasingly connected future. Gartner predicts that wearables will be a $10 billion industry by 2016, and that's not just based on consumer adoption. Wearables stand to make a real impact in the enterprise. As... Read More

Cloud, Dreamforce, Wearables, Featured

Aug 20, 2015 By Samanthia Achuff

Salesforce Winter '16 is Coming Soon!

We’ve all had a busy summer and I hope you've explored the Summer ‘15 release and all its features. Now it's time to warm up to Winter '16. Grab a cup of cocoa and start your planning. August 20th — Pre-release will be available Why do I need a pre-release org? Glad you asked! It’s a special... Read More

Seasonal Release, Cloud

Aug 19, 2015 By Laura Fagan

How To Sound Smart When You're Talking About The Internet Of Things

Someone starts talking to you about the Internet of Things (IoT). Do you smile and nod along, with no idea what they are referencing, or do you have something to add? Do you fall somewhere in the middle? No matter where you are on the spectrum, we’ve put together a few talking points you can use to... Read More

Apps, Cloud, IT, Innovation, Platform

Aug 19, 2015 By Kristie Garafola

It's a New IdeaExchange Record! 1 Million Points Delivered Since Dreamforce '14

Here at Salesforce, we love the opportunity to celebrate our customers, partners and developers — especially when they inspire our product innovation. The Salesforce IdeaExchange makes that possible by providing a community-driven innovation hub where community members can suggest and vote on... Read More

Leadership, Innovation, Seasonal Release, Cloud, Featured

Aug 19, 2015 By Salesforce

Forbes Named Salesforce One of the World's Most Innovative Companies for the Fifth Year in a Row

For the fifth year in a row, Salesforce has been named by Forbes as one of the World’s Most Innovative companies. This year, Forbes recognized Salesforce’s innovative approach to advancing women in the workplace and closing the gender pay gap. A diverse and equitable workplace fosters innovation... Read More

Cloud, Featured, Leadership, News

Aug 19, 2015 By Gerd Mittmann

How I Manage a Team From the Other Side of the World

In this interactive, interconnected era, it’s easier than ever to work remotely and not to miss a beat. Thanks to new and evolving technology, you can sign in and gain access to whatever materials or meetings you need, and you can collaborate on presentations or documents in real time while... Read More

Cloud, Leadership

Aug 18, 2015 By Bill Pessin

The GovCon Reality — Disrupt or Be Disrupted

The Government Contracting environment continues its dichotomic existence of being both massively challenging yet hugely rewarding. Navigating its ever-changing landscape requires world class employees to be enabled with the right tools to guide them into higher pWins on higher margin business, and... Read More

Cloud, Public Sector

Aug 17, 2015 By Kim Honjo

How Polaris Uses Technology to Fight Human Trafficking

Last week, CNN featured our partner Polaris in a segment called Can ‘Big Data’ stamp out human trafficking? Polaris is a nonprofit organization dedicated to combating human trafficking and modern-day slavery using tips from their telephone hotline and real-time data. We’re so excited to see them... Read More

Featured, Customer Service, Service Cloud, Small Business, Cloud, Chatter

Aug 13, 2015 By Matthew Hutchinson

Are You Prepared? Gartner Predicts 90% of Companies Will Soon Use Social Customer Care

While few will dispute that social media has transformed how marketers engage customers, only in the last few years have customer support organizations truly embraced social as a service strategy. However, as companies like HP demonstrate, those that make social customer care a core component of... Read More

Cloud, Customer Service, Marketing Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

#DF15: The Connected Enterprise and the Power of Wearables in Action

Salesforce Winter '16 is Coming Soon!

How To Sound Smart When You're Talking About The Internet Of Things

It's a New IdeaExchange Record! 1 Million Points Delivered Since Dreamforce '14

Forbes Named Salesforce One of the World's Most Innovative Companies for the Fifth Year in a Row

How I Manage a Team From the Other Side of the World

The GovCon Reality — Disrupt or Be Disrupted

How Polaris Uses Technology to Fight Human Trafficking

Are You Prepared? Gartner Predicts 90% of Companies Will Soon Use Social Customer Care

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First