360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dec 07, 2011 By Kris Lande

Sales for the Social Enterprise

It’s not every day you come across a revolutionary new way to get sales. But today is one of those days. It’s time to take a closer look at what we call Sales for the Social Enterprise. We’ve been sharing a vision for how companies can transform into Social Enterprises, but today we’re... Read More

Chatter, Marketing, Radian6

Nov 21, 2011 By Sateja Parulekar

Chatter Customer Groups

You saw it at Dreamforce, you read about it in the Winter ‘12 release preview and now Chatter Customer Groups are finally here. Customer Groups allow companies using Chatter to collaborate with people outside their company in a private and secure way. Working with customers, prospects, and... Read More

Chatter

Oct 20, 2011 By Jamie Grenney

How To Use Chatter Effectively

This past week we spent some time in our team meeting talking about how to use Chatter effectively. The flow of the presentation is to talk about the different reasons why people use chatter and then lead a discussion on how to use chatter effectively. We wrap up by reviewing examples... Read More

Chatter, Featured

Aug 25, 2011 By Chris McGuire

Chatter Desktop 2.0 is here!

Chatter Desktop is the ultimate collaboration tool, and a brand new version is making its debut today! Check out its redesigned UI with tabs for easy navigation and a “Sort By” filter for quickly sorting your updates. Chatter Desktop also now lets you see the records you're following.... Read More

Chatter

Aug 22, 2011 By Kendall Thornton

Weekly Roundup

The Chatter Blog is featuring a What's New Series highlighting Favorites, Likes & Mentions on Mobile, and Files. ... Read More

Chatter

Jul 22, 2011 By Salesforce

Customer Spotlight: DeMatteo Monness

DeMatteo Monness, a New York-based research and brokerage firm, is using Chatter to quickly spread its employees’ expertise within the enterprise. Here Steve Weber, director of strategic development, shares his thoughts on how Chatter is improving the way information is shared at DeMatteo... Read More

Chatter

Jul 08, 2011 By Salesforce

Customer Spotlight: Enterasys Networks

We could talk your ear off about all the cool ways you can use Chatter at your company. But you hear enough from us on the Chatter Blog so we’re going to let our customers tell you their stories. We kick off the series today with a piece from Dan Petlon, vice president for IT at Enterasys... Read More

Chatter

May 19, 2011 By Monica Norton

Is "Social Media Strategy" an Oxymoron?

“Social media is not a strategy. It’s a tactic.” Sounds obvious, right? But this very simple statement from the recent Confab content strategy conference keeps popping into my head. And it got me thinking about the resistance to social media that many companies have. I’m not talking about those... Read More

Chatter

May 10, 2011 By Christopher Lumby

Staff Picks: 5 Must-Have Mobile Apps For Business

We love mobile apps, but tracking down truly useful mobile business apps takes real work. The best approach? Ask your coworkers what they’re using. Sure, it annoys them, but it saves you from sifting through a bunch of loser apps to find a great one. Besides, you can learn... Read More

Chatter

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sales for the Social Enterprise

Chatter Customer Groups

How To Use Chatter Effectively

Chatter Desktop 2.0 is here!

Weekly Roundup

Customer Spotlight: DeMatteo Monness

Customer Spotlight: Enterasys Networks

Is "Social Media Strategy" an Oxymoron?

Staff Picks: 5 Must-Have Mobile Apps For Business

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First