We talked to small business leaders across different industries – retail, professional services, and manufacturing — about what they’re doing to navigate change and prioritize customer experiences. Here's what they told us
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Wendy Wood, author of "Good Habits, Bad Habits" explains how habit formation isn't just for the individual, they also work at the organizational level to either accelerate or stunt your business's growth...
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In the latest Stories of Resilience episode, Character Lab CEO Angela Duckworth, and Valence Co-Founder and General Partner at Upstart Ventures Kobie Fuller share the characteristics, qualities, and mindsets of entrepreneurs who master success in spite of adversity...
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Paladina Health, a Colorado-based health care company, can spend six months to a year setting up a new client. The recent COVID-19 pandemic shrunk the company’s sales cycle and onboarding timeline. To address this reality, they had to throw out their typical playbook. Here's their story...
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Fast-casual restaurant brand sweetgreen added hundreds of new locations in just three months, feeding hospital workers and people sheltering-in-place. Here's how they quickly changed their distribution strategy at scale...
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To plan for long-term success in an uncertain climate, West Monroe's Mike Rowland and Mike Manfredo say agile decision-making structures are key. Read more here...
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Plus other key insights from “The Empathy Edge”’s author Maria Ross and Chief Marketing Officer for Ethan Allen Interiors Rodney Hutton. Their discussion of the principles and practice of empathy in the workplace, and how leaders can embrace them to spark productivity and innovation follows...
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Here’s how financial technology company MX built a custom app in one weekend, partnered directly with the SBA, and processed over $5 billion in small business loans for the Paycheck Protection Program (PPP)...
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