Jan 11, 2018 By Shelley Bransten

NRF 2018: Retail Without AI is Not Retail

If there is one consistent theme running through the National Retail Federation Big Show the past several years, it would have to be this - disruption - disruption from the technologies that revolutionize the way consumers shop to the behaviors that drive the changes, and new players that challenge... Read More

Retail, Artificial Intelligence

Jan 11, 2018 By Shelley Bransten

NRF 2018: Retail Without AI is Not Retail

For all the benefits technology has brought to retail, it has created a data deluge that has clouded retailers’ view of the person that matters most – the shopper. At the NRF Big Show, we’ll explain how artificial intelligence is the enabler to delivering fast, personalized, connected experiences that help retailers regain sight of the shopper.... Read More

Commerce, Unified Commerce

Nov 28, 2017 By Shelley Bransten

How Salesforce Enabled Retailers to Power the Busiest Shopping Days of the Holiday Season

In September, we predicted that Black Friday would be the busiest digital shopping day of the holiday season, exceeding Cyber Monday as the busiest digital shopping day for the second year in a row. Not only were we right, but according to our data, digital commerce, mobile and personalization... Read More

Retail, News, Holiday Readiness

Sep 26, 2017 By Shelley Bransten

Salesforce Unwraps its 2017 Connected Shoppers Report

Ready or not, the holiday season has arrived! As retailers everywhere prepare to stock their shelves for the merriest time of year, Salesforce is giving its customers an early gift and unveiling its third annual Connected Shoppers Report today. Based on an online survey (conducted by Harris Poll on... Read More

Retail, Research

Nov 16, 2016 By Shelley Bransten

'Tis the Season of Shopping: Insights into Today’s Holiday Shopper

Last year’s holiday season for retailers was like no other. Retailers, like REI, stepped up and said “No more.” The specialty outdoor retailer made a statement that prioritized its brand message over the industry norm the public has come to expect over the holiday season: stores that remain open... Read More

Marketing, Retail, Social Media

Jul 05, 2016 By Shelley Bransten

Why Innovation Isn’t Just a Side Project: How Retailers Succeed in the Me2B World

There’s been a major shift in retail. Today’s smartest retailers understand that success revolves around their ability to create a personalized experience that delivers on customer expectations. And given that customers are more informed, empowered, and connected than they’ve ever been, this is no... Read More

Customer Service, Marketing, Retail

Dec 02, 2015 By Shelley Bransten

And the (Salesforce) Survey Says: Shoppers Know More than Retailers

The holiday season has arrived. And while it’s an important time for retailers, it’s often a nightmare for consumers, with long lines wrapped around storefronts, shoppers fighting over merchandise and limited parking spots. For these reasons, consumers increasingly are avoiding brick-and-mortar... Read More

Marketing, Marketing Cloud, Retail

Salesforce.com

Shelley Bransten

NRF 2018: Retail Without AI is Not Retail

NRF 2018: Retail Without AI is Not Retail

How Salesforce Enabled Retailers to Power the Busiest Shopping Days of the Holiday Season

Salesforce Unwraps its 2017 Connected Shoppers Report

'Tis the Season of Shopping: Insights into Today’s Holiday Shopper

Why Innovation Isn’t Just a Side Project: How Retailers Succeed in the Me2B World

And the (Salesforce) Survey Says: Shoppers Know More than Retailers

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Learn With Trailhead

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Americas

Europe, Middle East, and Africa

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Salesforce.com

NRF 2018: Retail Without AI is Not Retail

NRF 2018: Retail Without AI is Not Retail

How Salesforce Enabled Retailers to Power the Busiest Shopping Days of the Holiday Season

Salesforce Unwraps its 2017 Connected Shoppers Report

'Tis the Season of Shopping: Insights into Today’s Holiday Shopper

Why Innovation Isn’t Just a Side Project: How Retailers Succeed in the Me2B World

And the (Salesforce) Survey Says: Shoppers Know More than Retailers

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Related Blog Posts

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Learn With Trailhead

Get Started With Sourcing PPE

Americas

Europe, Middle East, and Africa

Asia Pacific