Feb 03, 2015 By Owen Andrew

How to Stay Ahead of the Game: 5 Web Design Trends of 2015

Keeping up to date with current internets trends requires a concentrated effort nowadays, when the web looks much different now than it did just five years ago. However, staying on top of current trends will not only help you get the most out of the internet, it will significantly help your... Read More

Apps, Cloud, Featured, Mobile

Nov 25, 2014 By Owen Andrew

How Small Businesses Can Improve Paid Ads WITHOUT Frustrating Your Customers

Whether it’s Facebook, Google or any of the other free services we use every day, ads are a part of our online lives. Some target us by our search habits, some don’t seem to be directed at us at all — and others are just plain annoying. The small pay-per-click (PPC) ads on the margins of social... Read More

Desk.com, Featured, Marketing, Social

Sep 16, 2014 By Owen Andrew

Amazing Customer Service Starts With Amazing Business Management

It’s no secret that all businesses should have great customer service. Fundamentally, that means addressing customers’ needs in a friendly and productive fashion. While attitude has a lot to do with this, even more important is what goes on behind the scenes. Great customer service is not... Read More

Desk.com, Customer Service