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Nick Johnson
He works in partnership with subject matter experts within and beyond Salesforce to create original, insightful content for C-suite executives on the future of business. A published author (The Future of Marketing, Pearson), Johnson previously ran The Incite Group, and has his MBA from the University of California, Berkeley. Connect with him on Twitter @gnjohnson or LinkedIn.
Artificial intelligence (AI) promises to transform business processes and productivity across industries and the economy as a whole. But unless businesses rethink how their people can work in partnership with intelligent machines, there’s a risk that this promise will quickly pass them...
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A happy cupcake may not be the first thing you’d think of to explain Dropbox’s phenomenal success. But that image actually represents one of the file-sharing company’s five corporate values, and is a core part of a culture that CEO Drew Houston says has been vital to their business performance.
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For many businesses, customer data is now a vital asset and the key to competitive advantage. When unleashed by the power of machine learning and artificial intelligence (AI), it can help them make better decisions, boost productivity and engage customers in exponentially smarter ways.
Right now,...
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