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Nick Johnson
He works in partnership with subject matter experts within and beyond Salesforce to create original, insightful content for C-suite executives on the future of business. A published author (The Future of Marketing, Pearson), Johnson previously ran The Incite Group, and has his MBA from the University of California, Berkeley. Connect with him on Twitter @gnjohnson or LinkedIn.
“New technologies have put customers in the driver’s seat of the marketplace — giving them power over which brands sink or swim in the digital age.”
According to Forrester, we’re five years into the Age of the Customer, in which newly empowered customers place elevated expectations on every...
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Sultan Mahmood is the Global Financial Services leader of artificial intelligence and robotics at PwC. He also leads the development of PwC UK’s AI solutions and advises clients across many industries on identifying and delivering business results enabled by disruptive technologies such as AI and...
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On March 24th, Treasury Secretary Steven Mnuchin said he wasn’t worried about the business and social impact of AI for at least fifty to a hundred years.
Regrettably, that’s a pretty common view in boardrooms today. At a recent Salesforce panel on the impact of AI on business, Zvika Krieger, Head...
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