Michael Machado

Michael Machado is the Sr Director of Product for Einstein

Illustration of Einstein

Nov 19, 2019 By Michael Machado

Why We’re Bringing Voice to CRM

Voice is now a staple of our everyday consumer lives. This isn’t surprising as voice is a natural, more efficient way to perform tasks. And just as we’ve watched voice evolve as a mainstay in the consumer world, we’re now seeing how it transforms business. But the stakes are higher in an enterprise... Read More

Einstein, CEO, IT, Artificial Intelligence, Digital Transformation, Dreamforce, News

Introducing New Einstein Voice – You Talk, AI Listens

Sep 20, 2018 By Michael Machado

Introducing New Einstein Voice – You Talk, AI Listens

&nbsp; Salesforce Co-Founder Parker Harris and Principal Mobile Architect Qingqing Liu showed off Einstein Voice at Dreamforce '18. Take a look. Salesforce has helped our customers succeed as the #1 CRM company year after year. But the fact is getting granular, real-time data into... Read More

Einstein, Artificial Intelligence, IT

How to Safely Reopen Your Business

How to Safely Reopen Your Business

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Paint brushes in a can

PayPal Views Its Sales Team as Artists, and That’s Driving Great Results
By Karen Solomon

Woman uses mobile payment option at checkout

Data as the Driver: Lookalike Modeling and More To Help Your Brand Meet Customer Expectations
By Chris Jacob

Three business people with a desk in the foreground

7 Ways Vendor Consolidation Can Help Marketers Innovate and Save Money
By Lauryl Denega

The Importance of Digital Transformation in Times of Change

Digital transformation in times of change

Digital transformation in times of change

Research

Digital Transformation in Times of Change

Most Popular Stories

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Ethical AI can't wait

Ethical AI can't wait

Ethical AI Can't Wait: 4 Ways To Drive Greater Equality in Your AI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Send Your Emails at the Right Time: 3 Ways Data Can Increase Your Marketing ROI

Do You Know Your Customer? 5 Questions for Communications Service Providers

Do You Know Your Customer? 5 Questions for Communications Service Providers

learn with trailhead

learn with trailhead

Learn With Trailhead

Get Started With Sourcing PPE