Kendall Thornton

Jun 26, 2013 By Kendall Thornton

The Qualities Your Next Salesperson Must Have

Your next salesperson should view everything with a competitive edge, including the treadmill. In his Inside Sales Summit session, Hiring Truly Driven Salespeople, Kevin Gaither, VP of Inside Sales at uSamp, shared his top interview tips for finding unparalleled sales talent. Here’s a... Read More

Sales

Jun 19, 2013 By Kendall Thornton

The Perfect Sales Voicemail Script

In today’s fast-paced world, anyone in sales and anyone involved in growing a business will eventually need to leave a voicemail. Do your voicemails inspire a callback or a quick delete? Should you even bother to leave a voicemail? Yes. Cold calling is about initiating contact; and more... Read More

Sales

Feb 26, 2013 By Kendall Thornton

5 Easy Ways to Gather Customer Feedback

by Kendall Thornton, social content manager at salesforce.com You might love everything about your product — it’s your baby — but do your customers? Your consumers are connected, intelligent, opinionated and often times have a lot to say about your products and service.... Read More

Featured, Customer Service, Small Business

Feb 14, 2013 By Kendall Thornton

10 Ways to Find True Love With Your Customers [INFOGRAPHIC]

We’re told that close, happy, mutually supportive relationships make the world go around. This holds true even for relationships between a business and its customers. You’ve all seen how love can spark between a brand and its customers. Happy customers rave about their favorite brands to... Read More

Featured, Desk.com, Customer Service, Small Business

Nov 15, 2012 By Kendall Thornton

Job Interview Tips From the Salesforce Community

This post was put together by Kendall Thornton and Paul Cannon Just a couple of weeks ago, we posted “10 Insider Tips to Help You Land Your #dreamjob” and set it sailing on all our social channels. Then you, our devoted followers, weighed in with your own words of wisdom on the etiquette of... Read More

Careers, Community

Oct 05, 2012 By Kendall Thornton

The Winter '13 Release is Here

The wait is over! At Dreamforce 2012, we showed you new ways to engage with your customers and colleagues. With our Winter ‘13 release, salesforce.com customers won’t have to wait long to experience our latest innovations themselves: Sandbox updates begin October 5. See trust.salesforce.com... Read More

Featured, Seasonal Release

Sep 15, 2012 By Kendall Thornton

Your 4 Perfect Days at Dreamforce

With over 90,000 registered attendees, Dreamforce ‘12 may seem a little more than overwhelming. Whether it's your first or tenth Dreamforce, there's something for everyone! If this is your 1st Dreamforce, join Rachel Thornton to get the lowdown on networking, sessions,... Read More

Dreamforce

Aug 28, 2012 By Kendall Thornton

Attack of the #DF12 Memes

ERMAHGERD we're still waiting for Dreamforce!?! Soon you'll be able to see the latest in cloud technology, network with thousands of likeminded cloud fans, and rock with the Red Hot Chili Peppers. We haven't developed a time machine (yet), so let's pass the time... Read More

Dreamforce

Mar 02, 2012 By Kendall Thornton

Let's Meet Up at #sxsw!

It’s that time of the year again – one week left until South by Southwest (SXSW) Austin! Salesforce.com, Radian6, Heroku, Do.com, and our extended brand family will be participating in this "spring break for tech geeks" both on the ground and in the ether. Don’t be shy – we would love to... Read More

Careers, Featured, Online Community