Get your FREE 30-day trial.Please complete all fields.
Josiane Feigon
Josiane Feigon is the author of Smart Sales Manager and the best-selling book Smart Selling on the Phone and Online. She is the founder of TeleSmart Communications and is recognized among the "Top 25 Most Influential Inside Sales Professionals."
Our New Normal Sales 2.0 ecosystem can be a wild, confusing, exciting, and overwhelming place. More objections, more decision-makers, more departments to sell into, more knowledgeable customers, more products to sell, more tools available, more processes to learn, more choices….more more...
Read More
As Velocify’s recent study on the Migration of the Sales Profession demonstrates, we’re still in the midst of a huge worldwide shift from outside to inside sales. Shifting the balance toward inside sales is an easy choice for a lot of companies—it’s easier on the margins, sales tools are making...
Read More
I am surrounded by the World Cup Buzz: everywhere I go, I hear people shouting, arguing, clapping, singing, dancing to all this excitement. Oh, forgot to mention how highly distracting this can all be when salespeople are trying to SELL.
On the other hand: GAMES! Your sales teams are trim, toned,...
Read More
Inside sales is an indoor activity. When summertime comes, there’s a big temptation to get up from that desk and out of that office. Tons of seasonal distractions are just begging salespeople to come out and play: swimming, boating, tennis, volleyball, concerts, baseball games, vacations — you...
Read More
Inside salespeople are struggling to survive in today’s dying telephone culture. But there are still a lot of dialers out there to create connects and the phone continues to be one of the biggest workplace interruptions, with email trailing behind.
We are in the business of engagement, trust, and...
Read More
The inside sales profession is moving into the future faster than ever, but there are some long-standing questions that still linger on many salespeoples' minds. Luckily, we’ve come far enough as a profession to definitively answer some of these pesky questions and save budding sales teams a...
Read More
The trend today is for an open work environment. The theory is that more efficient and collaborative work can happen, while also cutting down on real estate costs. Interestingly, the biggest complaint with this is not that it’s too loud, but more that it’s waaaaaay too quiet. Even the...
Read More
Let’s say you have 100 prospects that you have spoken with over several months. They want to stay on your radar but do not want you to call them with the same message. They are basically asking for a little “nurturing love” from you. By doing so, it’s your way of saying you will always be there...
Read More
With backgrounds ranging from technology to spirituality, this year's Dreamforce speakers and performers mirrored the diverse skill sets and personalities permeating today's sales teams.
They also confirmed that sales is no longer an isolated, singular activity— it is quickly becoming a...
Read More
