Casey Coleman

Senior Vice President, Global Government Solutions at Salesforce

Casey leads and drives the Salesforce global enterprise positioning and solution strategy for the Public Sector and Government. She has a successful track record building, leading, and developing go-to-market strategies for Government. I am responsible for the thought leadership, strategy, GTM execution, account planning and partner engagement across all geographies. Connect with her on LinkedIn.

Jun 24, 2020 By Casey Coleman

Can Crisis Spur Governments To Transform? Change Management Best Practices

Governments have always been responsible for critical services that we count on every day, including health, safety, and economic stability functions. Here are some core principles that can help government leaders manage successfully in this situation and beyond ... Read More

Customer Engagement, Public Sector, Leading Through Change

Jan 15, 2020 By Casey Coleman

How Empowering Employees With Technology Can Deliver Back to the Community

With industries around the globe raising the bar on innovations that drive personalized experiences, many government organizations also feel pressure to deliver better customer service in order to maintain public trust and credibility. As a result, they are seeking ways to leverage disruptive... Read More

Customer Experience, Digital Transformation, Industry Report