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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Aug 29, 2022 By Gisele Kapterian

New Research: 91% of Citizens Are Willing to Share Data With Government

New research from BCG and Salesforce indicates that customers are willing to share data to get personalised, proactive government services. Our own Gisele Kapterian explains why this is key to evolving service delivery and unlocking new efficiencies.... Read More

Public Sector

Feb 09, 2022 By Barry Dietrich

The South Australian Government and Salesforce Team up on the Road to Net Zero

Climate change is the most important issue facing our planet and requires collective action. Today, Barry Dietrich shares how the South Australian Government and Salesforce have teamed up to accelerate the state's path to net zero emissions in a world first use of Net Zero Cloud.... Read More

Public Sector, Sustainability

Feb 04, 2022 By Paul Tatum

How Public Sector Organisations Will Transform in 2022

We spoke with five Salesforce industry experts for their observations on how remote work, employee experience, and data security are poised to define the year ahead for those in the public sector.... Read More

Public Sector

Nov 08, 2021 By Salesforce

7 ways the public sector can lead through uncertainty

Best-selling author Chris Helder reveals how the public sector can embrace uncertainty and lead through change.... Read More

Public Sector, Leadership, Leadership Insights

Oct 08, 2021 By Salesforce

Dreamforce public sector highlights: Trailblazers balance trust, uncertainty and innovation

Dreamforce 2021 highlights for the public sector reveal trust informs digital solutions to public sector challenges.... Read More

Dreamforce, Public Sector

Infographic: the 3 key success factors for major transformations

Jul 28, 2021 By Salesforce

Infographic: 3 Key Success Factors for Major Transformations

Not all digital transformation projects are created equal – and not all of them succeed right away. This infographic explains key factors of successful transformation and why you need to know them now.... Read More

Digital Transformation, Public Sector

Jul 09, 2021 By Salesforce

Leapfrogging Forward Requires Putting People First – Here’s How to Do It

Need to move fast on transformation? You’re not alone, but don’t lose sight of an important element: people. Transformation Jackie Cook explains how to make it work.... Read More

Digital Transformation, Leadership Insights, Public Sector

Jun 24, 2021 By Salesforce

Infographic: 5 ways government can build on new gains in trust

When it comes to government, our research with Boston Consulting Group found small gains in customers’ trust but big increases in digital service usage. Here are 5 considerations for public sector leaders who want to keep the momentum going.... Read More

Infographics, Research, Public Sector, Digital Transformation

May 06, 2021 By Gisele Kapterian

Trust in Government Has Increased – and With It, Permission to Personalise Within Parameters

This time it’s personal: Trust Imperative 2.0 builds on last year’s research, finding increased trust in government. But how can agencies drive new efficiencies and retain that trust beyond the COVID-19 crisis?... Read More

Public Sector, Research

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