NEW RESEARCH

State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

Featured

Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

GET THE TOOLS

Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

INSPIRE ME

Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Feb 20, 2017 By Salesforce

Sales tips: To be the best salesperson, just stop selling

Don’t be that used car salesman – no one wants to be pushed. Here’s what they do want, and what will make them choose to buy from you.... Read More

Sales, Sales Strategies

Feb 17, 2017 By Derek Laney

Your live event is a marketing tool – stop wasting it

Locked in speakers, booked a room and planning to slap your brand on the door? Stop it! An event is an expensive marketing exercise – don’t throw it away.... Read More

Events, Marketing

Feb 15, 2017 By Paul Baptist

How to turn customers into a customer service team

Customers are empowered – 72% want to solve problems at their own pace, without a customer service team’s intervention. So you need to give them the tools.... Read More

Customer Service, Customer Experience

Feb 12, 2017 By Robert Wickham

Salesforce PitchComp: Pitch your startup and earn up to $60,000 USD

Could your startup use up to $60K USD? Of course it could! Pitch your startup on the Salesforce World Tour stage.... Read More

Startups, Innovation

Feb 10, 2017 By Salesforce

How to create a great customer experience

Good customer experience creates loyal brand advocates. By knowing the important role customer service plays, you can create CX that exceeds expectations.... Read More

Customer Service, Customer Experience, Mobile

Feb 08, 2017 By Tiffani Bova

What's your barrier to the best customer experience?

Customer experience has become the new competitive battleground and a top-ranked measure of success for sales teams. Here are five ways you can improve yours.... Read More

Customer Experience, Sales Strategies

Feb 06, 2017 By Megan Petersen

Customer retention: How to rescue an at-risk account

The best way to improve customer retention is to track how sticky accounts are in real-time, using obvious early indicators of risk, and then swing into action.... Read More

Small Business, Customer Experience, Customer Service, Community

Feb 01, 2017 By Salesforce

Master The Art Of Social Media Marketing Without Spending A Cent

Social media marketing proficiency doesn’t have to come at a cost. Using Twitter as an example, here’s how to increase your reach with no budget.... Read More

Marketing, Social Media

Jan 30, 2017 By Salesforce

How a small business can pull off brilliant content marketing

Content marketing is well within the reach of most small businesses – it’s a way to make a big impact without a big budget. Here are six steps to get started.... Read More

Marketing, Content Marketing, Small Business

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Editors' Picks

INFOGRAPHIC

Salesforce.com/au

Get a monthly round-up of our top blogs straight to your inbox.