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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

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Aug 24, 2020 By Salesforce

How I Lead: Miguel Carrasco, CEO, BCG Platinion APAC

BCG Platinion APAC CEO Miguel Carrasco on the central role trust plays in leadership, how he builds trust with his team, how COVID has impacted his leadership strategy and tactics, and how leaders can shepherd their teams through adversity and hold onto the resulting innovations.... Read More

Leadership, Leadership Insights, Trailblazer Story, Work.com, Public Sector

Aug 20, 2020 By Salesforce

5 Top Sessions From Salesforce LIVE: Australia and New Zealand

How does the Sydney Swans Football Club give 1.2 million fans the game-day experience at home? And keep the players’ spirits up when the stands aren’t heaving? This, and more highlights from Salesforce LIVE: Australia and New Zealand.... Read More

Customer Experience, Customer Success, Events, Leadership, Marketing, News, Service, Sales

Jul 22, 2020 By Pip Marlow

How We Built One of Australia’s Best Places to Work in a Work-From-Anywhere World

Salesforce has been named Australia’s #2 Best Place to Work in the 1,000+ employees category, our 5th year running in the top 2 places. Pip Marlow shares some of the ways that, together, we’ve all built a workplace and a team that thrives whether we’re in the office or working remotely.... Read More

Careers, Community, Customer Success, Equality, Leadership, Leading Through Change, News, Salesforce Culture

Jul 17, 2020 By Leandro Perez

4 ways we built team resilience for the next normal

To thrive we need to ensure we’re readying our people, including our leaders, for what's next. It’s vital that we uncover how we built team resilience during uncertain times, and how we can continue to build it moving forward. Here’s how we're building resilience for the rest of 2020 and beyond.... Read More

Work.com, Leadership Insights, Leadership

Jun 25, 2020 By Stuart Ward

4 disciplines that create transformational mindsets for financial services leaders

Do you have the behavioural data that tells you when someone is thinking of buying a home? Can you talk to that person when they’re thinking of buying a home, on the platform they want to talk? Can you do all of this at scale? Changing this is, in many cases, a question of leadership’s mindset.... Read More

Innovation, Financial Services, Digital Transformation, Leadership

Jun 01, 2020 By Salesforce

The CIO's Role in Crisis Recovery

In a crisis, there are three tracks that businesses progress through, and the CIO plays a central role in each. Understanding these tracks makes it possible to identify systems that will empower plans and accelerate strategies.... Read More

CIO, IT, Leading Through Change, Leadership

May 11, 2020 By Salesforce

Especially in crisis, empathy reigns

Practice fearless listening with employees and customers, extend grace, and communicate hope and optimism. Jeanne Bliss shares three ways companies can lead with empathy. ... Read More

Leading Through Change, Business as a Platform for Change, Leadership, Salesforce Ohana

May 07, 2020 By Salesforce

Leading Through Crisis: How to ‘Show up’ Virtually

How you ‘show up’ as a leader is just about the greatest determiner of success. But what does that mean when we’re dialling in?... Read More

Leadership, Leading Through Change, Salesforce Culture

May 05, 2020 By Billie Jean King

Billie Jean King: “We are in this together”

“I find myself returning to qualities I developed as a young athlete – resilience, adaptability, courage. They are not always easy to maintain but I’m not out on the court all on my own. We are in this together.” Billie Jean King on leadership in business and community.... Read More

Equality, Leading Through Change, Leadership

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