Paul Zahra

Paul Zahra is CEO of the Australian Retailers Association.

Mar 12, 2020 By Gisele Kapterian

How Governments Can Become CX Leaders

New research from Salesforce and Boston Consulting Group has revealed opportunities and risks for governments, both hinging on trust and customer experience. Gisele Kapterian shares three ways governments can meet and exceed high community expectations.... Read More

Collaboration, Customer Experience, Customer Engagement, Public Sector

Mar 10, 2020 By Salesforce

Infographic: 8 highlights from Salesforce World Tour Sydney 2020

This year we reimagined World Tour Sydney, streaming the entire event to create an online experience for 1.1 million people around the world. It was an incredible day from start to finish – here are 8 highlights.... Read More

Customer Engagement, Customer Experience, Salesforcetour, Sales Strategies, Salesforce Culture, Infographics

Mar 09, 2020 By Salesforce

Salesforce At Sydney Mardi Gras 2020

Equality has long been at the heart of our business – by being part of the Mardi Gras Festival, we say loud and proud “this is what matters to us”. We also encourage other members of our community to do the same, and work to create a safer space for those who want to.... Read More

Community, Salesforce Culture, Salesforce Ohana, Careers

Mar 08, 2020 By Pip Marlow

International Women’s Day: Fighting Unconscious Gender Bias With the Power of ‘and’

This International Women’s Day, we’re shining a spotlight on some of the incredible women in the Salesforce community, and on one word that can break unconscious bias.... Read More

Equality, Trailblazer Story, Thought Leadership, Leadership Insights, Leadership, Business as a Platform for Change

Mar 05, 2020 By Salesforce

10 highlights from Salesforce World Tour Sydney Reimagined

Our very first all-online World Tour was a whole lot of fun – jam-packed with incredible stories, innovative customers, expert insights and more. Here are the highlights.... Read More

Marketing, Salesforcetour, Sales, Events, Customer Story, Customer Success, Learning

Mar 03, 2020 By Salesforce

12 things you need to know about Salesforce World Tour Reimagined

Salesforce World Tour Reimagined is streaming live from Sydney tomorrow! Here’s everything you need to know to prepare for a great day of learning, innovation and enablement.... Read More

Salesforcetour, Customer Experience, Sales Strategies, Customer Engagement

Mar 02, 2020 By Lucy Brindley

Lucy Brindley’s Salesforce Career: A Lifetime Entrepreneur Charts Her Own Course

Lucy Brindley has an unstoppable entrepreneurial spirit. Here’s how she channelled it into sales career success with Salesforce. ... Read More

Careers, Business as a Platform for Change, Salesforce Culture, Marketing, Sales

Feb 27, 2020 By Davinder Mann

3 ways to create a volunteer time off program that drives employee happiness and is good for business

We know creating a meaningful volunteer time off program is hard. APAC Senior Director of Salesforce.org Davinder Mann shares 3 ways to create one your employees will love. ... Read More

Community, Salesforce Culture, corporate culture

Feb 26, 2020 By Barry Dietrich

Infographic: How Governments Can Build Trust

In partnership with Boston Consulting Group, we asked 1600 ANZ citizens and business representatives how governments can win their trust.... Read More

Infographics, Customer Experience, Salesforce Culture, Personalization

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Editors' Picks

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Paul Zahra

How Governments Can Become CX Leaders

Infographic: 8 highlights from Salesforce World Tour Sydney 2020

Salesforce At Sydney Mardi Gras 2020

International Women’s Day: Fighting Unconscious Gender Bias With the Power of ‘and’

10 highlights from Salesforce World Tour Sydney Reimagined

12 things you need to know about Salesforce World Tour Reimagined

Lucy Brindley’s Salesforce Career: A Lifetime Entrepreneur Charts Her Own Course

3 ways to create a volunteer time off program that drives employee happiness and is good for business

Infographic: How Governments Can Build Trust

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