Feb 16, 2014 By Kayleigh Kahlefeldt

The EXCLUSIVE Australian Stop of the Salesforce1 World Tour

At salesforce.com, events are kind of a big deal. Dreamforce is the biggest cloud computing event of the year, and last year there were more than 120,000 people registered. Marissa Mayer, Sheryl Sandberg, Deepak Chopra and Green Day all helped make the event truly epic.  But as amazing as... Read More

Cloud

Nov 19, 2013 By Kayleigh Kahlefeldt

Dreamforce '13 - A Few of My Favourite Keynote Moments

The Opening Keynote with Marc Benioff is one of the highlights of Dreamforce. And the fact that this is my eighth Dreamforce keynote, I think I am pretty qualified to say this year's was one of the best.  I mean you had the introduction of Salesforce1, Haiti Prime Minister Laurent... Read More

Cloud, Community

Aug 25, 2013 By Kayleigh Kahlefeldt

Disneyland and the Art of Customer Service

Not many people would rank a customer service book as a thrilling read. However, the book "Be Our Guest: Perfecting the Art of Customer Service" was truly one I could not put down.  For me, the book was a revelation, and really emphasized the importance of anticipating... Read More

Customer Service

Aug 14, 2013 By Kayleigh Kahlefeldt

Video: The Most Innovative Company of the Future

Today salesforce.com was named the world's most innovative company by Forbes magazine for the THIRD year in a row!  I don't know about you, but any conversation about innovation gets me thinking about what's next, what new technology will change the world. And what better way to... Read More

Cloud

Aug 14, 2013 By Kayleigh Kahlefeldt

Feeling Appreciated?

I found BRW's current cover story, Collapse of the Career Path, completely fascinating. My dad worked for the same company for almost the entirety of his career, and I grew up with the concept of the "company man," yearly promotions and the token gold watch at the time of your... Read More

Jul 30, 2013 By Kayleigh Kahlefeldt

Doesn't Everyone Want to Supercharge Sales?

Regardless of your industry, the size of your business or its geography, I think it's pretty safe to say that we all want to increase our sales and close deals faster. So what's stopping everyone from supercharging their sales? Not enough time, not enough resources, not enough engagement,... Read More

Cloud, Sales

Jul 24, 2013 By Kayleigh Kahlefeldt

Being in a Relationship with a Company

I don’t know what it is, but I have always loved a comeback story. The Little Engine That Could was one of my favorite stories as a child, and I always liked movies like The Castle, because they tell the story of people who have faced difficult circumstances and been able to persevere and... Read More

Cloud, Collaboration, Customer Service, Featured, Social

Jun 10, 2013 By Kayleigh Kahlefeldt

What Can You Achieve in 10 Years?

Not only was Salesforce.com at CeBIT a smashing success, it also kicked off salesforce.com’s 10th anniversary in Australia celebrations. Traditionally, the tenth anniversary is known as the tin or aluminium anniversary, salesforce.com celebrated with some incredible live music, graffiti... Read More

Community, Featured, Social

May 20, 2013 By Kayleigh Kahlefeldt

10 Reasons to Register for Salesforce.com at CeBIT

Having worked at salesforce.com for nearly seven years, I have seen my fair share of salesforce.com events – everything from small luncheons to city tours to the full on Dreamforce blow-out. But I have to make a confession. I don’t think I have ever been as excited about an event as I am about... Read More

Cloud, Community, Featured, IT, Mobile