Feature

Sep 28, 2021 By Pardha Sardhi K

How to Build an Integrated Real Estate CRM for Tenant Management

Here’s how you can use Salesforce to build an integrated real estate CRM for tenant management in five steps.... Read More

CRM, Digital Transformation, Marketing Automation, Pardot, Sales Cloud, Artificial Intelligence, Work.com

Jun 16, 2021 By Salesforce

How To Build and Nurture a People-First Sales Culture

High-performing sales teams commit to a people-first sales culture that prioritises collaboration over self interest. Learn more.... Read More

Sales, Trailblazer Story, Sales Cloud, Customer Engagement

Jun 02, 2021 By Kin Weng Tan

How Knorex Is Using the Productivity Solutions Grant To Accelerate Digital Transformation

How the Productivity Solutions Grant helps Singapore small and medium-sized enterprises like Knorex to accelerate digital transformation.... Read More

Digital Transformation, Trailblazer Story, Sales Cloud, Small Business

Feb 02, 2021 By Nichola Palmer

SMB Blog Series #4: How 3 Innovative Businesses in ASEAN Achieved Customer Centricity

Learn how three small businesses driving customer centricity with Salesforce: GGI Nippon Life, Dornier MedTech, and Ranosys Technologies.... Read More

Customer Engagement, Small Business, Digital Transformation, Sales Cloud, Service Cloud

Nov 03, 2020 By Salesforce

From Push To Personalisation, How AI Is Transforming Sales

Customers expect personalised engagements and recommendations from sales representatives. Here’s how AI can give sales reps insights into customer expectations and help sales reps make more effective decisions.... Read More

Artificial Intelligence, Einstein, Sales Cloud, Sales

Oct 05, 2020 By Doug Camplejohn

4 Sales Trends Changing the Way You Work in 2020

The fourth edition of the State of Sales report captures insights from nearly 6,000 sales professionals worldwide about recovery and growth in an evolving selling landscape... Read More

Future of Work, Sales, Sales Cloud, Research

Oct 01, 2020 By Tiffani Bova

Selling Through Partners: When and How To Do It

Sales leader Tiffani Bova answers top 10 channel sales-related questions, as sourced from social and Trailblazer community... Read More

Digital Transformation, Sales, Sales Cloud

How to Motivate Your Sales Team and Other Tips on Building Resilience

Jun 04, 2020 By Carol Fong

How to Motivate Your Sales Team and Other Tips to Build Resilience

As we evolve into the new normal, sales teams navigate the challenges of remote work and selling into an uncertain economy. Get tips on how to help them stay motivated and keep customers engaged.... Read More

Sales Cloud, Sales Strategies

Mar 24, 2020 By Polly Sumner

How to Maintain Customer Relationships While Working Remotely

My job is to ensure every customer gets the most value out of Salesforce, but my passion is establishing and building trust. As the Chief Adoption Officer, I spend more than half my time meeting with customers all around the world. It’s that face-to-face interaction that helps me help them. On any... Read More

Digital Transformation, Leading Through Change, Sales, Sales Cloud