Feature

Dec 16, 2020 By Salesforce

7,000+ Service Pros Tell Us How To Deliver Service That Customers Love

Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos.... Read More

Customer Service, Service, Service Cloud, Customer Experience, Research

Dec 16, 2020 By Salesforce

How Growing Small Businesses Are Preparing for Future Crises

Learn how small and medium-sized businesses are preparing for future crises by adopting technology and digitising operations.... Read More

Small Business, Digital Transformation, Customer Satisfaction, Infographics, Customer Experience

Dec 15, 2020 By Charles Woodall

How Salesforce and Its Partners Are Building the Workforce of Tomorrow

Find out how Global Talent Centres in Asia are helping our partners to build the next wave of talent and deliver digital transformation. ... Read More

Partners, Digital Transformation

Dec 14, 2020 By Salesforce

Why SaaS Marketplaces Are Gaining in Popularity

Find out how SaaS marketplaces can help you take advantage of the cloud while keeping application sprawl in check. ... Read More

Research, AppExchange, Apps

Dec 11, 2020 By Cecily Ng

The Purpose Driven-Fight To Protect Public Health

Dr. Siddhi Aryal of Vital Strategies talks about his journey in public health and why we should start preparing for the next pandemic now.... Read More

Business as a Platform for Change

Dec 09, 2020 By Salesforce

Thailand SMBs Turn To Tech as More Customers Interact Online

More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment.... Read More

Digital Transformation, Small Business, Research, Customer Engagement, Customer Experience, Customer Satisfaction

Dec 07, 2020 By Salesforce

Dreamforce To You 2020: How To Succeed in the All-Digital, Work-From-Anywhere World

Slack, Hyperforce, Einstein Automate, Bentley, AT&T and more – check out all the announcements and the incredible guests who joined Marc Benioff in the Dreamforce to You Keynote, live from San Francisco.... Read More

Dreamforce, Events, Salesforce Ohana, Trailblazer Story, Digital Transformation, Customer Success

Dec 04, 2020 By Cecily Ng

How Twitter Leverages Its Platform for Good

Maya Hari, Vice President of Twitter APAC, discusses the power of conversation and connection on our Future of Work, Now podcast. ... Read More

Business as a Platform for Change

Dec 02, 2020 By Nichola Palmer

The Great Reset: Marc Benioff and Tharman Shanmugaratnam on the Opportunity in Crisis

Our CEO and Singapore Senior Minister Tharman Shanmugaratnam discuss preparing for a post-COVID-19 future, what compassionate capitalism looks like, and more.... Read More

Salesforce Culture, Business as a Platform for Change, Corporate Culture, Public Sector