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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

January 18, 2019 By Dr. David Dempsey

Announcing Salesforce Tower Dublin - with 1,500 New Jobs on the Way!

We’re uniting our Dublin teams in a super-central, super-sustainable new development, that’ll also be a wonderful community resource. Meet Ireland’s Salesforce Tower…... Read More

Careers, Company

January 17, 2019 By Salesforce UK

Sales Techniques and Tips for Leveraging Clients at Events

Read this blog post to learn how to use sales strategies and techniques to leverage clients before, during, and after big events... Read More

Sales, Events

January 15, 2019 By Salesforce UK

How Psychology Can Help You Spot Upsell Opportunities

Read this article to learn how to identify and make the most of upsell opportunities by understanding the consumer mindset... Read More

Sales

January 11, 2019 By Salesforce UK

How to Get to Know Your Leads Better Throughout the Sales Cycle

Read this blog post for tips on how to track leads at every stage of the sales cycle for better customer relations.... Read More

Sales

December 20, 2018 By Joanna Beerman

Retailers Rank Salesforce Number One in New Software Evaluation

We are thrilled to share the news that Salesforce has been ranked number one in six categories on the annual RIS Software LeaderBoard... Read More

Retail

December 13, 2018 By Kelly Singsank

Customer Experience Reimagined: Highlights from CCA Annual Convention 2018

There were a plethora of lively and thought-provoking discussions over the two-day agenda. In this article, we share our top takeaways from Contact Centre Association's Annual Convention 2018... Read More

Customer Experience, Customer Service, Events

December 12, 2018 By Joanna Beerman

Retail’s Big Show: 5 Things We’re Looking Forward to This Year at NRF 2019

Here are the 5 hottest things to catch at this year’s retail wonderland: NRF's The Big Show 2019... Read More

Retail, Events

December 7, 2018 By Gerry Brown

Customer Service Becomes Conversational

IDC and Salesforce hosted leading customer service execs to answer the question - how is intelligent service shifting customer interactions from transactions to conversations?... Read More

Customer Service

November 29, 2018 By Bob Stutz

How Salesforce Is Helping European Marketers in the Fourth Industrial Revolution

In Europe, leading brands are utilising Salesforce Marketing Cloud to intelligently engage with today's connected consumers. To enhance support for our customers, we're investing in new innovations and partnerships... Read More

Marketing

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