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The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

March 26, 2019 By Zeeshan Idrees

Grocery Retailing in 2025: The 6 Mega Disruptions in Food Retailing

Fast-forward to 2025: what does the future of food retailing look like? Let’s analyse and predict the mega disruptions in this sector ... Read More

Retail, Commerce

March 19, 2019 By Vera Hartmuth

Consumers Want Instant Gratification - Are Retailers Ready?

Ahead of RetailWeek Live I wanted to discuss how the desire for convenience - for instant gratification - is driving the retail industry today.... Read More

Retail, Customer Experience, Events, Commerce

March 18, 2019 By Salesforce UK

How Personalisation Can Help You Connect to Your Customers in a Whole New Way

Whatever department you’re in, connecting to your customer in whole new ways means empowering all your people to innovate, make more intelligent decisions, and forge stronger customer relationships. Here's how ... Read More

Sales, Customer Experience, Customer Service, Marketing

March 15, 2019 By Nessrine Berrama

Becoming Salesforce: 5 Steps of a New Hire Journey

Last November, 100+ new Futureforce Success Graduates embarked on a trip to San Francisco for their new hire bootcamp. Here's what went down... Read More

Careers

March 13, 2019 By Salesforce UK

Shopper First: The True Story of Shopping Starts Here

Delve into the Shopper-First Retailing report, you’ll learn about the three shopper-first mandates that apply to your retail business.... Read More

Retail, Commerce

March 12, 2019 By Dr. David Dempsey

Powering Innovation and Skills for the 4th Industrial Revolution

Digital Innovation Lab Sponsored by Salesforce officially opens in Waterford Institute of Technology (WIT)... Read More

Community, Careers

March 7, 2019 By Jerry Haywood

The Four Essential Elements of Stellar Customer Service

The customer experience has never been more critical to success. It’s time to connect, integrate and elevate your way into a powerful new era of intelligent customer service... Read More

Customer Service, Customer Experience

February 28, 2019 By Dr. David Dempsey

Salesforce Is The #3 Best Workplace in Ireland and One of Ireland’s Best Workplaces for Women

I'm so proud to share the great news that we've been listed as one of the Best Places to Work in Ireland for 2019... Read More

Careers

February 26, 2019 By Adelina Rusu

Five Things We've Learnt from Our Financial Services Customers

Working with our financial services customers, we’ve seen how the Fourth Industrial Revolution is creating new opportunities for start-ups and established players alike... Read More

Financial Services, Customer Experience

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