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Featured

The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

November 4, 2015 By Salesforce UK

It’s The Dawn of Proactive Customer Service. Are You Ready?

What’s better than reacting instantly to customer needs? Anticipating those needs in advance with proactive customer service. Find out how... Read More

Customer Service

October 28, 2015 By Sanj Bhayro

Unlocking The Power Of Big Data for Small Business

I'm seeing more SMBs pushing to make big data accessible and useful. Here I reveal four things the data revolution is helping small businesses achieve. ... Read More

Small Business

October 26, 2015 By Salesforce UK

5 questions to ask when choosing the best CRM for your SMB

What are the key questions to ask when choosing a CRM system for a small or medium-sized business?... Read More

Small Business

3 Approaches Revolutionising Customer Engagement in Retail

October 22, 2015 By Salesforce UK

3 Approaches Redefining Customer Engagement in Retail

Technology is disrupting the traditional brand-customer relationships. We look at how retailers are using digital for more meaningful customer engagement. ... Read More

Retail

October 21, 2015 By UK Public Sector Team

How Monty The Penguin Can Help The Public Sector

The public sector could take some important lessons from leading lights in the commercial sector in order to develop their citizen engagement strategies.... Read More

Public Sector

Image of man holding tablet to depict why technology for small business is so important for growth

October 20, 2015 By Sanj Bhayro

Why Is Technology For Small Business So Vital For Growth?

Technology is playing a major role in the success of even the smallest businesses – helping them market to customers, bring them on board & keep them happy. ... Read More

Small Business

Customer Service Agent In High Tech Environment to Demonstrate Empowered Agents

October 15, 2015 By Salesforce UK

The Mark of Top Customer Service Teams? Empowered Agents

State of Service 2015 Report underlines the value of giving service agents the information and tools they need to resolve issues quickly and successfully.... Read More

Customer Service

October 13, 2015 By Salesforce UK

How Smart Retailers are Revolutionising In-Store Experiences

Modern consumers want real-world shopping to be an exciting, memorable experience. We look at technology savvy retailers pioneering new in-store experiences. ... Read More

Retail

Illustration of hands holding a mobile phone and searching for CRM in Google

October 12, 2015 By Salesforce UK

Still need to Google CRM? We’ll get you up to speed, fast.

If you are new to business or a bit of a technophobe, you might not know what CRM is about. We explain what CRM is and save you multiple Google searches. ... Read More

Small Business, Sales, Marketing, Customer Service

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Wednesday, July 7, 2021 | 9:30 A.M. BST

Salesforce Live:
United Kingdom
& Ireland

Featured

The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

It’s The Dawn of Proactive Customer Service. Are You Ready?

Unlocking The Power Of Big Data for Small Business

5 questions to ask when choosing the best CRM for your SMB

3 Approaches Redefining Customer Engagement in Retail

How Monty The Penguin Can Help The Public Sector

Why Is Technology For Small Business So Vital For Growth?

The Mark of Top Customer Service Teams? Empowered Agents

How Smart Retailers are Revolutionising In-Store Experiences

Still need to Google CRM? We’ll get you up to speed, fast.