According to new research, a number of shoppers are turning to technology while they are in-store to help them find the perfect item, and bag a bargain....
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With Google’s expertise and access to vast amounts of data, they would be able to underwrite risk with incredible accuracy. But is it good for the industry?...
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Read new research which shows how top performing customer service teams are helping customers find the answers they need with self-service customer support...
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From big data, to personalisation, to Guinness world records, to Sir Alan Sugar offending the entire audience. The Festival of Marketing had it all...
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Mobile technology is disrupting how customers interact with brands. See how smart retailers are using this to enhance customer experience and drive loyalty...
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Online CRM is becoming a standard solution for businesses. Here are 5 reasons why an online, cloud-based, CRM system is giving your competition an advantage...
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