Aidan Keenan, data ninja, keen cyclist and Meetup attendee, talks about how he's building apps that transform recruitment at CPL with Salesforce...
Read More
Did you know that almost a third of large, global enterprises are already using AI to support customer service? And there’s one great reason why: customer satisfaction...
Read More
One year on, and so much at Salesforce has changed. What new tech could Santa leverage to deliver a personalised experience to children around world?...
Read More
Are you scratching your head about how to get started with the Internet of Things (IoT)? In this post we break down the bigger topic of IoT into four parts...
Read More
In their drive to deliver the kind of service that customers expect, and competitors can’t match, top manufacturers are harnessing three major tech trends...
Read More
Automation and AI are changing the way service teams approach their customers, resulting in some of the smartest, most personalised customer experiences around. Here are 5 ways...
Read More
AI is no longer just a novelty; it’s generating insights that guide decision-making and most importantly of all, helping businesses get closer to their customers...
Read More
What does artificial intelligence in marketing mean for the marketer? Find out how it can help deliver better personalisation and more effective teams...
Read More
