Feature

Aug 03, 2022 By Salesforce India

95% of Indian Customers Say Trust has Become More Important in Their Relationships with Brands

As their interactions with customers shift online, brands must re-imagine digital-first experiences that engage customers meaningfully and inspire trust in them. Takeaways from the Salesforce 5th edition State of Connected Customer report... Read More

Customer Engagement

Aug 02, 2022 By Salesforce India

3 Key Aspects To Keep In Mind While Using Chatbots For Customer Service

Just like for larger organizations, chatbots for customer service can increase the efficiency and support strategies for SMBs.... Read More

Customer Engagement

Jul 14, 2022 By Salesforce India

Top 10 B2B Sales Mistakes that Your Sales Team Must Avoid

Get to know Top 10 B2b sales mistakes that your sales team should avoid to close big-ticket B2b sales.... Read More

Customer Engagement

Jul 05, 2022 By Salesforce India

Customers Demand a Personalised Digital Experience. Here’s How Retailers can Deliver it Right

Discover how your retail brand can stay ahead of customer expectations and deliver an enjoyable and engaging experience across platforms. Read more.... Read More

Customer Engagement

Jun 21, 2022 By Salesforce India

Personalise Customer Experiences in the Auto Industry to Jumpstart Lifelong Relationships

A customer's experience in the auto industry plays a major role in driving their purchase. Read our blog to find out how exceptional customer experience can help your business... Read More

Customer Engagement

Jun 16, 2022 By Salesforce India

Understanding Return on Experience (RoX) to Deliver Effortless Customer Experiences

Return on experience effortlessly helps to win customer loyalty and to accomplish customers goals for what they want to use your product or service for.... Read More

Customer Engagement

Jun 14, 2022 By Salesforce India

Get Marketing Engagement Right to Boost Customer Retention. Here’s How

Aiming for customer loyalty is essential for businesses today. Check how marketing teams can improve user-engagement, loyalty, and customer retention.... Read More

Customer Engagement

Apr 26, 2022 By Salesforce India

From Brick-and-Mortar to Click-and-Mortar Hybrid Banking With Salesforce Financial Services Cloud

Read our blog to find out how Salesforce Financial Services Cloud can help you adopt hybrid digital banking and level up your customer engagement effortlessly.... Read More

Customer Engagement

Mar 24, 2022 By Salesforce India

Keep your Customers: How SMBs can Know When it's Time to Upgrade their Customer Service

A great customer experience can be a game-changer for SMBs. Read our blog to find out how the right customer service solution can turn things around for your business.... Read More

Customer Engagement

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

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Feature

95% of Indian Customers Say Trust has Become More Important in Their Relationships with Brands

3 Key Aspects To Keep In Mind While Using Chatbots For Customer Service

Top 10 B2B Sales Mistakes that Your Sales Team Must Avoid

Customers Demand a Personalised Digital Experience. Here’s How Retailers can Deliver it Right

Personalise Customer Experiences in the Auto Industry to Jumpstart Lifelong Relationships

Understanding Return on Experience (RoX) to Deliver Effortless Customer Experiences

Get Marketing Engagement Right to Boost Customer Retention. Here’s How

From Brick-and-Mortar to Click-and-Mortar Hybrid Banking With Salesforce Financial Services Cloud

Keep your Customers: How SMBs can Know When it's Time to Upgrade their Customer Service

How To Supercharge Your Automation for Bigger Cost Savings and More Efficiency

Editors' Picks

Why It Might Be Time to Automate Your Insurance Claims Experiences

Organisations Should Focus on Building Responsible AI. Here’s How.

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