As the number of data sources marketers use rises exponentially, they must focus on unifying such data for quick, accurate decision-making....
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As service organisations in India report increasing use of digital channels to offer customer support, how can they balance the pros and cons of each channel?...
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User-friendly, automated IT helpdesks help in speedier problem resolution, enabling a more positive employee experience and increased productivity....
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An in-depth guide to Customer Acquisition Costs: What it is, why it is essential, how to calculate it, how to reduce it, and how to drive growth....
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As women salespersons become critical members in high-performing sales teams, Salesforce leaders weigh in on what makes female talent the key to sales success....
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Industry leaders provide first-hand knowledge on how MSMEs can design the ideal sales automation strategy to quickly achieve greater efficiency....
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Effective digital transformation in healthcare enables providers to leverage automation-based healthcare technology and deliver personalised care at scale....
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Customers today expect so much more from your business. Learn how a CRM like Salesforce can help you meet and even exceed those expectations cost-efficiently....
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