Salesforce Switzerland is one of the Best Workplaces in Switzerland according to Great Place to Work. This is our first year on this prestigious list....
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The technology is available for providing a great customer experience during phone contact, so why do so many businesses struggle? Find out how Vonage Contact Center for Salesforce is key....
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Salesforce Germany is one of the Best Workplaces in Germany according to Great Place to Work. In addition, we are also named one of the Best Workplaces in Bavaria and one of the Best Workplaces in ITC in Germany....
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Sales programs are often misunderstood, but they’re crucial for driving marketing and sales alignment. Read our latest blog to see how sales programs can connect teams, and why SPMs can be viewed as “Chief Pipeline Officers”....
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European grocery retailers have evolved in the wake of the pandemic, and the industry has changed in surprising ways. Check out the European Grocery Report to see how different countries are adapting to the changes and challenges posed by COVID-19.
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Salesforce was named the #1 Best Workplace in France by Great Place to Work. This is our fourth year on this prestigious list and the third time that we were named #1. ...
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From omnichannel to AI, we spoke to Matt Dixon, Chief Research and Innovation Officer at Tethr and Co-author of The Effortless Experience, about what customer service excellence means in today’s landscape....
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In this blog, we’ll share five must-haves for connected customers based on research from the fourth State of the Connected Customer report including Global insights and in Belgium....
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In this post, we explore both the key global market trends and the Belgium experience as viewed through the lens of our fourth State of the Connected Customer report. ...
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