Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

January 8, 2018 By Salesforce Canada

5 Effective Ways To Get Honest Feedback About Your Self-Service Strategy

Self-service tools are outstanding ways to empower your customers, but empowering them also means making sure you’ve delivering on the vision you’ve intended. Ask early, ask often and always be ready to act. ... Read More

Customer Service

January 5, 2018 By Salesforce Canada

5 Ways SMB Owners Can Use A Bullet Journal To Solve Their Biggest Problems

A bullet journal is not just a habit that will make you better at using technology. It could make you a more proactive, more effective leader no matter what your firm is facing on a day-to-day basis. ... Read More

Small Business

January 3, 2018 By Kelsey Jones

Personalized Marketing is More Than Just a Name

Explore some ways that personalized marketing can create a better experience for the user. ... Read More

Marketing

December 29, 2017 By Salesforce Canada

The Better Way For Sales Teams To Approach The BANT Framework

BANT should not necessarily be the way leads are qualified via a quick review, but a way of approaching the unanswered questions about a lead.... Read More

Sales

December 22, 2017 By Salesforce Canada

How Sales Should Use Hot Buttons And Major Benefits As A Tag Team

Sales teams should think about the data they’re getting from CRM like Sales Cloud and being a little sophisticated about using hot buttons and major benefits to wrestle their way through challenging customer conversations.... Read More

Sales

December 22, 2017 By Salesforce Canada

3 B2B Marketing Tactics To Start 2018 Stronger Than Ever

When you’re marketing to consumers in the lead-up to the holidays -- or even in the days immediately following -- you’re tapping into two powerful forces: the desire for a great gift, and the desire for a great deal. Business-to-business marketers (B2B) don’t have that advantage.... Read More

Marketing

December 20, 2017 By Kelsey Jones

6 Ways to Promote Transparency in Your Office

Make an effort to promote transparency in the office in order to help employees feel safe sharing their concerns, opinions, thoughts, and ideas for improvement.... Read More

Small Business