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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

February 16, 2018 By Salesforce Canada

Too Many Conferences? Here’s How Sales Pros Can Pick The Best Events

As you look over the various event calendars and conference compilations that tend to get posted on various publications and blogs this time of year, try using the following “EIA” Model to judge what will be the best way to manage your time. ... Read More

Sales

February 14, 2018 By Salesforce Canada

What A Valentine’s Day Card Can Teach You About Sales, Marketing And Service

Use Valentine’s Day cards as a metaphor to develop a strategy that spreads the love among more of your customers.... Read More

Sales, Marketing, Customer Service

February 12, 2018 By Salesforce Canada

4 Easy Exercises To Boost Empathy In Customer Service Teams

Try a few of these exercises in your next staff meeting and see if there’s an empathy gap in your organization that needs closing -- or if there are team members with strong empathy skills that might deserve greater recognition.... Read More

Customer Service

February 9, 2018 By Salesforce Canada

A Sales Rep’s Guide To Navigating Difficult Buying Team Meetings

Sales teams should recognize a few universal techniques that could get them closer to a close.... Read More

Sales

February 8, 2018 By Salesforce Canada

Salesforce to Invest $2 Billion in its Canadian Business Over Five Years

Salesforce (NYSE: CRM), the global leader in CRM, plans to invest $2 billion over the next five years to fuel the growth of its Canadian business, the company announced ahead of a meeting with Prime Minister Trudeau today.... Read More

Community

February 7, 2018 By Salesforce Canada

Why Datasheets Work As a Marketing Asset (Even If You’re Not A Tech Company)

Datasheets help make buyers feel like they’ve done all their homework -- which ultimately leads to a more confident purchasing decision. ... Read More

Marketing

February 5, 2018 By Salesforce Canada

What Voice Commands Can Teach SMBs About Customer Expectations

Small and medium-sized businesses (SMBs) may not be using these tools directly, but as voice becomes an interface for a variety of applications, it offers some object lessons in what makes for a great customer experience. M... Read More

Small Business

February 2, 2018 By Salesforce Canada

How To Master Ad Retargeting As A Marketing Tactic

A well-executed ad retargeting strategy provides a unique form of value to online customers by recognizing what they’re interested in and surfacing it alongside the content they enjoy.... Read More

Marketing

January 31, 2018 By Salesforce Canada

3 Project Management Practices Every Sales Team Should Apply

On any given day in a company, there might be one team installing a new piece of technology, another planning a corporate event, and still another organizing a training session for new employees. ... Read More

Sales

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Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

Too Many Conferences? Here’s How Sales Pros Can Pick The Best Events

What A Valentine’s Day Card Can Teach You About Sales, Marketing And Service

4 Easy Exercises To Boost Empathy In Customer Service Teams

A Sales Rep’s Guide To Navigating Difficult Buying Team Meetings

Salesforce to Invest $2 Billion in its Canadian Business Over Five Years

Why Datasheets Work As a Marketing Asset (Even If You’re Not A Tech Company)

What Voice Commands Can Teach SMBs About Customer Expectations

How To Master Ad Retargeting As A Marketing Tactic

3 Project Management Practices Every Sales Team Should Apply

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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