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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

January 29, 2018 By Salesforce Canada

The (Con)text You Need To Successfully Market Via Text Messages

While text messaging can represent a highly intimate, one-on-one way to connect with your target audience, it also poses some risk.... Read More

Marketing

January 26, 2018 By Salesforce Canada

5 Essential Hiring Questions SMBs Might Never Have Asked Before

As you look at your talent needs in 2018, consider lining up some of the following questions as part of your job interview routine. It may get you closer to identifying outstanding potential team members than you ever thought possible.... Read More

Small Business

January 24, 2018 By Salesforce Canada

3 Key Ways Marketers Can Boost Their Blog Performance In 2018

Consider some of the following tactics as a way to boost the return on investment (ROI) for your blogging efforts. ... Read More

Marketing

January 22, 2018 By Salesforce Canada

How To Set Up A Chatbot For Customer Service Success

Customers will come to see chatbots for what they really are -- a time-saving tool built to give them more control over the customer service process.... Read More

Customer Service

January 19, 2018 By Salesforce Canada

The Best Way To Make Sales Teams Comfortable With E-commerce Options

E-commerce brings convenience because it means people don’t have to visit a physical store location to find and buy what they’re looking for.... Read More

Sales

January 17, 2018 By Salesforce Canada

6 Creative Ways To Shake Up The Sales Team Meeting Agenda

Sales team meetings should be where everyone learns something new, input is gathered and decisions are made. If your agenda covers those areas, you’re on the right track. ... Read More

Sales

January 15, 2018 By Salesforce Canada

How To Hold A Perfect, Personalized 2018 Sales Kickoff For One

If your personal 2018 sales kickoff leads to bigger or better results by the end of this year, don’t keep it a secret. Talk about it with your peers and even your managers.... Read More

Sales

January 12, 2018 By Tyler Douglas

Don’t Settle For Second - Why a Customer-First Mentality Helps You Win

Winning with today’s customer is a multi-faceted effort, and it takes a commitment to customer centricity from all departments to succeed.... Read More

Customer Service

January 10, 2018 By Tyler Douglas

Keeping It Real: Creating Authentic Customer Connections

Building and maintaining valuable, authentic relationships with customers isn’t easy, but the effort must be made to outpace competition and win loyalty. ... Read More

Customer Service

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Customer Success Stories

Customer Success

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CRM 101

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

The (Con)text You Need To Successfully Market Via Text Messages

5 Essential Hiring Questions SMBs Might Never Have Asked Before

3 Key Ways Marketers Can Boost Their Blog Performance In 2018

How To Set Up A Chatbot For Customer Service Success

The Best Way To Make Sales Teams Comfortable With E-commerce Options

6 Creative Ways To Shake Up The Sales Team Meeting Agenda

How To Hold A Perfect, Personalized 2018 Sales Kickoff For One

Don’t Settle For Second - Why a Customer-First Mentality Helps You Win

Keeping It Real: Creating Authentic Customer Connections

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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