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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

January 4, 2023 By Danielle Antosz

How Leaders Can Ensure a Successful Digital Transformation

Companies facing a digital transformation — that is, moving legacy processes to newer, digital solutions to meet changing business and market requirements — often face an uphill battle. In addition to installing new solutions, you must also ensure your team is ready for the shift. The great news?... Read More

Small Business

December 30, 2022 By Ali Wilkinson

How to Improve Employee Experience — And, In Turn, Customer Experience

It has long been a maxim in business that the customer comes first. But research shows that companies also need to prioritize employees. Savvy business owners are now noting that “the employee experience drives the customer experience” and, once they acknowledge this, increased financial outcomes... Read More

Small Business, Startups

December 28, 2022 By Salesforce Canada

5 Ways Slack Can Keep Your Company Culture Vibrant During The Holidays

Consumers may see the holiday season as a time to relax and reflect, but for the businesses that support them, it’s “go time.” If they can deliver an exceptional experience that drives customer success now, for example, they know they stand a better chance of starting the new year off with a... Read More

Small Business

December 26, 2022 By Jessica Bennett

Take Advantage of the Power of Performance Reviews

As the threat of a global recession looms, companies may hold off on new hires for the moment. Of course, you still want to grow your business, which requires creativity, high-knowledge output, and adequate manpower. The solution may be hiding in your midst: your existing talent. Now, more than... Read More

Small Business

December 23, 2022

How to Handle Inflation as a Small Business

As a small business owner, you don’t need us to tell you that across Canada, inflation is on the rise. But you might be surprised to learn just how stark the numbers are. In May 2022, Canadian consumer prices grew at a faster rate than at any other point in nearly 40 years (since January 1983, to... Read More

Small Business

December 21, 2022 By Salesforce Canada

The Hybrid Work Imperative – Here’s How An Intranet Can Help

For Canada’s smallest companies, and the biggest, the same question remains: how should employers equip their teams for success, now that hybrid work models have become the norm? Data from StatsCan make it clear that a shift which began during the pandemic has become a best practice. More than 1.7... Read More

Small Business

December 19, 2022 By Kathleen Garvin

How to Build a Data Culture in Your Company

Data is an important tool in any business, no matter your industry or company size. Whether you’re forecasting product needs, measuring your latest email campaign, or reviewing your operations budget, data can be one of your most powerful assets, offering key insights that help evaluate and grow... Read More

Startups, Small Business

December 14, 2022 By Salesforce Canada

5 Tips For Holiday Social Media Marketing

Companies used to pin their hopes of reaching customers amid the holidays by launching a splashy TV spot or putting a billboard on the highway to attract drivers shopping for their favourite items. Those tactics still have value, but marketing success now has to include the strategic use of social... Read More

Marketing

December 12, 2022 By Jessica Bennett

How Employee Happiness Can Lead to Higher Profit Margins

A new buzzword is making the rounds in business news circles. Quiet quitting is a fresh face on an old concept of employees who do just enough not to get fired. Growing awareness of quiet quitting may suggest that after years of Covid-related disruptions, many workers feel dissatisfied at the... Read More

Small Business

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

How Leaders Can Ensure a Successful Digital Transformation

How to Improve Employee Experience — And, In Turn, Customer Experience

5 Ways Slack Can Keep Your Company Culture Vibrant During The Holidays

Take Advantage of the Power of Performance Reviews

How to Handle Inflation as a Small Business

The Hybrid Work Imperative – Here’s How An Intranet Can Help

How to Build a Data Culture in Your Company

5 Tips For Holiday Social Media Marketing

How Employee Happiness Can Lead to Higher Profit Margins

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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