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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

November 14, 2022 By Salesforce Canada

Why Automation Needs To Be A Company-Wide Initiative

When companies begin thinking about introducing automation into their business, it’s easy to mistake it for a technology project. The IT department may certainly play an important role. To maximize the strategic use of automation, though, many other business functions need to play an important role... Read More

Small Business

November 11, 2022 By Salesforce Canada

6 Ways Marketing Automation Can Help Reduce the Effects of Inflation

By Salesforce Canada Whether the economy is running smoothly or experiencing a period of turbulence, successful marketers make sure they are getting the maximum value out of every investment they make. This could include the channels in which a brand tries to reach its customers, for instance. If... Read More

Marketing

November 9, 2022 By Danny Wong

Data Security and Consumer Privacy Measures Companies Need to Know

As we transition towards a cookie-less world and adopt first-party customer data, consumer privacy and data security have become increasingly important in managing customer trust and legal compliance. It’s crucial for management, marketing, and sales to stay on top of privacy laws and measures... Read More

Marketing, Sales

November 4, 2022 By Salesforce Canada

7 Slack Do’s and Don’ts to Improve Workplace Collaboration

When you’re working in the same office building every day, there are some standard rules of thumb that help teamwork thrive, like waiting until a meeting is over before barging through the boardroom door, or keeping a clean desk in case someone needs to pick up an important document. Now that more... Read More

Small Business

October 31, 2022 By Kathryn Casna

How to Prepare Consumer Goods Businesses for Supply Chain Challenges

Consumer goods companies are at the heart of the supply chain. Upstream, you rely on your suppliers to bring you the materials to create your products. Downstream, you rely on the demand from retail stores and consumers to keep the cash flowing. However, factors like the pandemic, labor shortages,... Read More

Small Business, Startups

October 28, 2022 By Danielle Antosz

Supply Chains 101: A Guide for Modern Businesses

Recent supply chain disruptions have highlighted a need for businesses to better understand — and streamline — their supply chains. “Managers everywhere should use this crisis to take a fresh look at their supply networks, take steps to understand their vulnerabilities, and then take actions to... Read More

Small Business, Startups

October 26, 2022 By Salesforce Canada

How Leadership Can Use Automation To Enhance The Employee Experience

A great workplace makes working feel great. If that sounds like too simple a formula, let’s break it down a little: When people feel great when they’re working, they’re probably more likely to work harder. Faster. With a greater attention to detail. People only feel great at work when a few key... Read More

Small Business, Startups

October 24, 2022 By Salesforce Canada

How Peak Power Is Using Salesforce To Scale Enterprise-Level Climate Tech Solutions

To most people, “the built environment” is a term used to describe the places we live and work, from houses and office buildings to restaurants and shops. To Derek Lim Soo and his team, however, the built environment is also where Peak Power has an opportunity to transform the energy sector and... Read More

Small Business

October 21, 2022 By Salesforce Canada

6 Ways To Use Automation To Improve Your Customer Service Team

They may not always be able to see it, but the best service agents have a way of making even the angriest or most disappointed customers smile. Sometimes the change in mood comes from helping resolve a misunderstanding over how a process works, like returning an order or getting a credit. There are... Read More

Customer Service

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Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

Why Automation Needs To Be A Company-Wide Initiative

6 Ways Marketing Automation Can Help Reduce the Effects of Inflation

Data Security and Consumer Privacy Measures Companies Need to Know

7 Slack Do’s and Don’ts to Improve Workplace Collaboration

How to Prepare Consumer Goods Businesses for Supply Chain Challenges

Supply Chains 101: A Guide for Modern Businesses

How Leadership Can Use Automation To Enhance The Employee Experience

How Peak Power Is Using Salesforce To Scale Enterprise-Level Climate Tech Solutions

6 Ways To Use Automation To Improve Your Customer Service Team

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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