"Content" is a marketing buzzword, but when used properly, it can boost your SEO and increase sales. This article reveals how to make sure content marketing benefits your business....
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Even once sales reps are on social media, though, the tricky part is figuring out which articles, blog posts, white papers, webinars and other content they should share with their followers, and how. These 10 tips should make that job a little bit easier....
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The pound sign has taken over social media as the ubiquitous hashtag. With a number of ways to choose the best hashtags for your posts, this article covers some of the most efficient and popular....
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We all know that what goes up must come down—which is fine when you’re talking about the law of gravity, but more painful when you’re talking about sales performance....
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When customer service is at its worst, it becomes a cycle that goes a little something like this: a customer buys or pays for something, is disappointed, comes back, gets angry, and may carry a little disappointment even after problems are resolved....
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If you only have an hour of the sales team’s time, what can you really teach them about how to use social media in their day-to-day work? The answer depends on how well you plan up front to make the education process as compelling and simple to digest as a post on Twitter or Facebook....
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For some Canadian small and medium-sized businesses, the leap from traditional forms of demand generation to “content marketing” may already seem hard enough, but don’t let Jessie Coan’s concept of a content scientist intimidate you....
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It’s customary this time of year to start sending out holiday cards or even a friendly email wishing customers well as they begin to enjoy the season. Hidden underneath that good cheer, though, is the worry that things will start grinding to a halt as more people leave for vacation....
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Sometimes sales takes a light touch to be most effective. When you need to encourage prospects without pushing too hard, these five methods will increase sales without increasing stress....
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