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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

June 20, 2016 By Kelsey Jones

How to Handle Every Type of Comment on Social Media

Whether they're on social media or your blog posts, comments can be tricky. This article will help you write your response.... Read More

Social Media

June 17, 2016 By Salesforce Canada

How To Upsell Without Offending

Getting that first “yes” from a customer is hard enough that many sales pros might not want to take the risk of going too far and pitching additional products, services or features.... Read More

Sales Cloud

June 16, 2016 By Salesforce Canada

The Best Way To Use Leaderboards In Sales Coaching

If leaderboards are used to their fullest potential by sales coaches, everyone should come out a winner — the reps, the customers and the organization as a whole.... Read More

Sales Cloud

June 16, 2016 By Jessica Bennett

How to Better Engage Your Followers on Social Media

It's up to you to drive engagement on your social media sites, and the best way to do that is with authenticity.... Read More

Social Media

June 14, 2016 By Salesforce Canada

Surefire tips to improve your organic ranking on Google

With search rankings weighing heavily on web traffic and conversion rates, it’s essential to make sure your business comes out on top. But how?... Read More

Cloud

June 13, 2016 By Ronell Smith

How to Foster Healthy Sales Team Competition

It's important to inspire competition between your sales team members. In this article we discuss why and how.... Read More

Sales

June 10, 2016 By Salesforce Canada

5 Steps To Better Sales Prospecting On LinkedIn

By following these best practices on LinkedIn, prospective clients will be quicker to recognize you when you formally reach out to sell.... Read More

Sales Cloud

June 9, 2016 By Salesforce Canada

Tips to Ace Your Next Sales Call

Picking up the phone to connect with a prospect can be an important touchpoint on the path to purchase, but also one of the most intimidating. ... Read More

Sales Cloud