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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

January 23, 2017 By Kathryn Casna

How Focusing on Philanthropy Can Benefit a Company

Being charitable to save money may not be intuitive, over time these benefits will all improve your bottom line—in addition to your branding and your company culture.... Read More

Community

January 19, 2017 By Jessica Bennett

How to Write a Sales Report in 7 Steps

It is crucial that you create sales reports that showcase the most important information. Learn how to create an effective sales report in a few steps.... Read More

Sales

January 18, 2017 By Amanda DiSilvestro

How A Social Media Post Can Eventually Leads to a Sale

Every social media post has the potential to lead to a sale. Learn about the process between the post and the sale.... Read More

Social

January 17, 2017 By Salesforce Canada

Breaking Down Communication Barriers With a Multichannel Sales Approach

By using a multichannel sales approach, you can better engage every segment of customer that your company targets and deliver a superior customer experience.... Read More

Sales

January 16, 2017 By Salesforce Canada

The Top 10 Things All Customers Actually Want

Keep track of the public’s perception of your company with social media listening, and engage customers and non-customers with honest, sincere conversations.... Read More

Customer Service

January 12, 2017 By Salesforce Canada

How to Help a Customer Transition Smoothly Through the Funnel

With thorough knowledge of their company’s sales funnel, as well as the data to back up every step within the funnel, salespeople will see higher close rates with more efficient efforts.... Read More

Sales

January 10, 2017 By Danny Wong

5 Underappreciated but Important Mobilizers in the Sales Process

Learn about “sales mobilizers,” and how they can be advocates within the organization who will put you on the inside track to success.... Read More

Sales

January 9, 2017 By Erica McGillivray

Why Helping Your Customers Help Themselves May Be Your Best Customer Satisfaction Strategy

Make sure your brand has full integration of self-service methods and options in order to contact your support, sales, or community teams.... Read More

Customer Service

January 5, 2017 By Salesforce Canada

Cause and Effect: How to Lead Your Customers Through Your Funnel

Research and construct your personas, decide how you can best help them in each part of the customer journey, and then make it easy for them to move forward—and eventually finalize the sale.... Read More

Sales

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Customer Success Stories

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

How Focusing on Philanthropy Can Benefit a Company

How to Write a Sales Report in 7 Steps

How A Social Media Post Can Eventually Leads to a Sale

Breaking Down Communication Barriers With a Multichannel Sales Approach

The Top 10 Things All Customers Actually Want

How to Help a Customer Transition Smoothly Through the Funnel

5 Underappreciated but Important Mobilizers in the Sales Process

Why Helping Your Customers Help Themselves May Be Your Best Customer Satisfaction Strategy

Cause and Effect: How to Lead Your Customers Through Your Funnel

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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