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The 2024 Retail Holiday Planning Guide

The 2022 Holiday Planning Guide

Inflation, supply problems, and labour shortages can’t keep you down. Find out how to deliver holiday happiness and revenue all year round.

State of the Connected Customer

Discover the trends shaping the future of customer engagement in our latest report.

Salesforce Solves Series

Learn how Salesforce can help businesses of any size and industry solve today’s biggest challenges.

February 21, 2017 By Salesforce Canada

How to Shape Yourself into a Master Salesperson

Learn more about these characteristics, and how to become a master salesperson.... Read More

Sales

February 20, 2017 By Jessica Bennett

Why Marketing Needs Salespeople to Supercharge Email Campaigns

The more insight you can give your marketing team and the more you participate in the creation of an email drip campaign, the better the drip campaign will perform and the more highly primed prospects who will be awaiting your contact.... Read More

Marketing

February 20, 2017 By Salesforce Canada

How Manufacturers Must Adapt in the Age of the Customer

Products and processes have always been a priority – that’s understandable. Change has been continuous: manufacturers have been on a journey that has taken them from the sweat of physical production towards automation and robotic assembly. Now a connected future beckons, with the dizzying potential... Read More

Manufacturing, Artificial Intelligence, IT

February 16, 2017 By Kelsey Jones

Switch It Up: Adopt the Right Personality to Close the Sale

Explore some of the common personality types that you may encounter in your sales career, as well as a brief overview of how to best interact with them to close the sale.... Read More

Sales

February 15, 2017 By Kathryn Casna

How User Interviews Will Improve Your Customer Journey—and Your Sales

One of the best ways to learn what your customers need is to ask them. Use these interviewing techniques to make your customer journeys better.... Read More

Customer Service

February 14, 2017 By Salesforce Canada

Beyond Demographics: What Do You Need to Know About Your Customers

The more personalized your sales process, the more more success you should see. Learn more about using demographics and data to understand your customers better.... Read More

Customer Service

February 13, 2017 By Kathryn Casna

The Best Ways Retailers Can Use Pinterest to Engage Their Customers

Pinterest gets a lot of search traffic. What makes it more impressive is that Pinterest is a pretty unique social network. It combines both visual and text information, the two basics of any brand’s digital image.... Read More

Social Media

February 9, 2017 By Salesforce Canada

What Happened to Your Time? How to Prioritize When You Wear Multiple Hats

There are a number of time-tested ways to get through your to-do list faster: the Pomodoro technique, the Eisenhower Method, the ABC Method, and the Pareto Principle. With these systems, you can find the one that works best to help you focus and accomplish more.... Read More

Sales

February 8, 2017 By Salesforce Canada

Harnessing Your Brand’s Ardent Fans to Acquire New Customers

The people who use your brand’s products and services have invaluable feedback to share. So listen and respond to what they have to say, give them a platform, and watch your customer acquisition rates grow.... Read More

Customer Service

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Customer Success Stories

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

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Salesforce Resource Center: Free Articles, Videos, Tips & More

Stay Inspired

Discover Trailblazer success stories, live events, and expert advice. Only on Salesforce+.

Featured

The 2022 Holiday Planning Guide

State of the Connected Customer

Salesforce Solves Series

How to Shape Yourself into a Master Salesperson

Why Marketing Needs Salespeople to Supercharge Email Campaigns

How Manufacturers Must Adapt in the Age of the Customer

Switch It Up: Adopt the Right Personality to Close the Sale

How User Interviews Will Improve Your Customer Journey—and Your Sales

Beyond Demographics: What Do You Need to Know About Your Customers

The Best Ways Retailers Can Use Pinterest to Engage Their Customers

What Happened to Your Time? How to Prioritize When You Wear Multiple Hats

Harnessing Your Brand’s Ardent Fans to Acquire New Customers

Editors' Picks

Customer Success

Discover all of the Trailblazers who are succeeding with Salesforce

CRM 101

Learn what CRM is and how it can improve your customer relationships

Resource Centre

Explore our top resources and stay up to date with the latest business insights

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