Do your legs shake uncontrollably when you're in front of the group? Do you blush and start to sweat? Do you talk with your elbows glued to your side and your hands flopping around in front of your chest?
If you said yes to any of these questions, don't worry,...
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You’ve likely heard the saying, “Business begins with a handshake.” It makes it all sound so simple. But once a customer relationship is established, the challenge is to maintain it. And that’s easier said than done, especially considering that as a business grows, its operations become more...
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Great customer relationships are the bedrock of a thriving business and the key to your success. A CRM system allows you to manage these relationships, including the data and information associated with them. With CRM, you can store customer and prospect contact information, accounts, leads and...
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Thanks to social media, customers can now quickly and easily share their experiences with millions of people online. This includes feedback about companies everywhere, both positive and negative. It’s a powerful tool that creates transparency for both business and consumer alike.
There’s no better...
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It’s a tale we’ve all heard before. A successful small business grows into a giant company and loses sight of the attitude and standards that made them great in the first place. So how do you take something good and spread it further, without messing it up?
That question was the catalyst for...
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Everyone wants their business to succeed. You want your business to be around next year, and the following year, don’t you? The question is, how many customers do you need to be successful and, more importantly, sustainable? Here are four tips for preparing your business for growth.
Tip 1:...
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The sales process has changed dramatically over the past several years. Yes, relationship building is still important and in-person meetings still generate trust more than most methods, but here is the rub: potential customers aren’t contacting companies until they are almost ready to buy.
Nearly...
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We are living in the social age. Don’t believe it? Well consider these stats: as of September 2013, 73% of online adults use social networking sites. In addition, 27% of time spent online is on a social network.
While traditional customer relationship managment (CRM) focuses on direct advertising,...
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What if your business ballooned from a few hundred customers to a few hundred thousand in just a few years? Would it collapse or thrive? What if you could be prepared for sudden growth so you don’t have to wonder which way things would go? Take it from discovery commerce platform...
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