360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 18, 2019 By Rob Garf

NRF 2019: Retailers Talk Digital Transformation — What’s Your Plan?

It’s an apocalypse no more. This year’s National Retail Federation Big Show in the Big Apple proved that retail is in an evolutionary period. Digital transformation remains on retailers’ minds as the anchor to a ubiquitous shopping experience. Retailers now want to think and act like software... Read More

Commerce, Commerce Cloud, Retail

Jan 18, 2019 By Michael Sollami

Commerce Innovation Series: Why 62% of Millennials Want Visual Search over Any Other Search Technology

This is the first in a series of blog posts on our latest commerce innovations and how they’ll change the game for you and your customers. Once the average shopper remembers that snapping a pic rather than typing words into a little box is a far easier — and more accurate — way to find what... Read More

Commerce, Retail

Jan 18, 2019 By Megan Hostetler

Recapping the 2018 Holiday Season and How to Keep Up in the New Year

For our latest episode of the Marketing Cloudcast, we brought industry experts Rob Garf, VP Industry Strategy and Insights, and Caila Schwartz, Senior Business Intelligence Analyst to share their thoughts on the latest trends and how to put these into practice in 2019. According to Rob, “[These... Read More

Marketing, Retail

Jan 15, 2019 By Joanna Beerman

Q&A With John Strain, Our New SVP of Retail and Consumer Goods

We are happy to share the news that retail industry veteran John Strain has joined Salesforce as Senior Vice President of Retail and Consumer Goods. John joins us from Gap Inc., Williams Sonoma, and Total Wine & More. (His favorite wine, in case you’re wondering, is pinot noir.) In his new... Read More

Commerce, Retail

Jan 14, 2019 By Mike Micucci

Commerce Platform Shows Future of Retail at NRF

Salesforce has expanded our market-leading Commerce Platform to bring new artificial intelligence, visual search, and inventory availability platform service to the 37,000 people gathered in New York City for National Retail Federation’s Big Show and retailers everywhere. Salesforce’s new... Read More

Commerce, Retail

Jan 11, 2019 By Caila Schwartz

The 2018 Holiday Report: Full Season Analysis From 500 Million Global Shoppers

As we return to our regular routines after the holiday season, let’s take stock of the most important shopping period of the year, and use that information to plan for the year ahead. After analyzing the activity of more than 500 million global shoppers, here are our top findings from the 2018... Read More

Commerce, Retail

Jan 10, 2019 By Marjolein Westerbeek

Rituals Cosmetics: How Our Technology Moves Fast to Help Customers Slow Down and Find Moments of Calm

As always, we barely have time to catch our breath after the hectic holiday season before we gear up for the biggest retail conference of the year, the NRF Big Show. At Rituals Cosmetics, we’re coming off a holiday season where we doubled our U.S. online sales and we’ve seen a 70% increase in... Read More

Commerce, Retail

Dec 31, 2018 By Megan Hostetler

Keep Your Momentum Going: Ring In the New Year with Holiday Shopper Insights

Phew! You made it — congrats! You survived yet another holiday season. No, I’m not referring to travel nightmares or the boring conversations you had with your 3x removed cousin who lives to tell stories about his cat. I’m talking about the long hours, creative brain power, and top-notch execution... Read More

Retail, Holiday Readiness, Ecommerce, Commerce, Commerce Cloud, Marketing

Dec 12, 2018 By Megan Hostetler

How Retailers Listen and Engage Using Email and DMP [WEBINAR]

According to Salesforce’s “State of the Connected Customer” report, 80% of consumers are willing to share relevant information with companies to receive consistent interactions across every channel. Two of those channels are email and digital advertising. In Salesforce’s webinar, “Clever vs.... Read More

Marketing Cloud, Retail, News

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

NRF 2019: Retailers Talk Digital Transformation — What’s Your Plan?

Commerce Innovation Series: Why 62% of Millennials Want Visual Search over Any Other Search Technology

Recapping the 2018 Holiday Season and How to Keep Up in the New Year

Q&A With John Strain, Our New SVP of Retail and Consumer Goods

Commerce Platform Shows Future of Retail at NRF

The 2018 Holiday Report: Full Season Analysis From 500 Million Global Shoppers

Rituals Cosmetics: How Our Technology Moves Fast to Help Customers Slow Down and Find Moments of Calm

Keep Your Momentum Going: Ring In the New Year with Holiday Shopper Insights

How Retailers Listen and Engage Using Email and DMP [WEBINAR]

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First