Dec 13, 2011 By Thomas Tobin

Introducing the Analytics Edition

In the past year, we’ve seen the rise of the Agile BI movement, as end users wanted control over the data and the analytics on it, and to get answers faster.  When we were looking at the enhancements that were requested on IdeaExchange, we knew that meant that the Analytics features had to... Read More

Featured

Dec 13, 2011 By Jennifer Burnham

#Cloudforce Japan 2011 – Rebroadcast

Chairman and CEO Marc Benioff delivered two keynotes, broadcast in English and Japanese, from Cloudforce Japan December 14 and 15, 2011. He was joined by special guests and 10,000+ registered attendees who gathered to learn how companies can transform themselves... Read More

News

Dec 11, 2011 By Thomas Tobin

Winter’12 feature review

In Winter’12 there were a set of Analytics featured delivered which really featured something for everybody. For admins, the extension of Custom Report Types so that you can start with User, then go to any object user is linked to, as creator, owner, or any custom lookup field means you can... Read More

Dec 10, 2011 By Thomas Tobin

The salesforce.com Mobile Analytics app

Two more pieces of news about the salesforce.com Mobile Analytics App for iPad: 1) It features on a success TV episode with a demo and presentation from Marko Koosel, the Product Manager.   SuccessTV with Marko and Karine about the Mobile Dashboards App 2) There’s a video runthrough of the... Read More

Dec 09, 2011 By Tricia Gellman

Beyond Saddlebags: The Amazing Journey of Data to the Cloud

150 years ago, the first transcontinental telegraph was sent, forever transforming how data was communicated. This shift away from physical delivery began the data revolution, claiming the Pony Express as its first victim just two days after that first telegraph. Fast forward to 2011. You now have... Read More

Data.com, Featured

Dec 07, 2011 By Jennifer Stern

Go social with the Service Cloud

Some companies are on top of this thing we call social customer service. Others? Well, let’s just say they haven’t seen the value of a “virtual hug” …yet. Which are you?     These days most everybody’s using Twitter, Facebook, and YouTube. Every second, tens of thousands of... Read More

Service Cloud

Dec 07, 2011 By Kris Lande

Sales for the Social Enterprise

It’s not every day you come across a revolutionary new way to get sales. But today is one of those days. It’s time to take a closer look at what we call Sales for the Social Enterprise.  We’ve been sharing a vision for how companies can transform into Social Enterprises, but today we’re... Read More

Chatter, Marketing, Radian6

Dec 07, 2011 By Salesforce.com Foundation

$1 million Raised to Support College Track

Changing the world, one student at a time Fall.  For many high school seniors it’s the busy time of finishing college applications—writing essays, polishing resumes, visiting campuses.  But for other students the promise of a college education and the opportunities it brings feels out... Read More

Dec 07, 2011 By Alyson Stone

The Advantages of Being "Small to Medium"

Some say that the economic recovery in the US will be led by the consumer and small business. It’s an interesting statistic. There’s a lot of discovery yet to be made about how small companies can maximize their ability to compete. Free from entrenched corporate memory, unconfined by siloes,... Read More

Corporate Culture