Some say that the economic recovery in the US will be led by the consumer and small business. It’s an interesting statistic. There’s a lot of discovery yet to be made about how small companies can maximize their ability to compete. Free from entrenched corporate memory, unconfined by siloes, and able to disrupt on a dime, small businesses can capitalize on big advantages. (read this article -- and more about small business customer service -- on the Assistly blog)
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