360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 07, 2012 By John Tschohl

Swamped with Customer Complaints? Congratulations!

John Tschohl is a recognized customer service expert drawing from years of experience sharing methodologies, tips and best practices. This is one in a series of articles from John that we will feature in the Expert Corner on the Desk.com blog. How to turn customer problems... Read More

Customer Service

Nov 07, 2012 By Amanda Nelson

60 Smart Social Media Marketing Tips

This post originally appeared on the Salesforce Marketing Cloud blog. It's time to start utilizing social media marketing in ways that will put a positive spin on your bottom line, customer happiness, customer service capabilities, lead generation, analytics, product development, and... Read More

Featured, Marketing, Marketing Cloud, Social

Nov 06, 2012 By Jennifer Burnham

Make Your Facebook Page Pop

Even small businesses with limited resources will turn to a designer to help with their website, email templates and banner ads. After all, it’s worth investing in great visuals that can attract the attention of potential new customers.While many companies see the value in having a Facebook... Read More

Featured, Marketing, Social

Nov 05, 2012 By Erica Kuhl

The Cream Has Risen to the Top - Again!

It's that time again to recognize a fresh new crop of Salesforce MVPs. This marks our 6th class of MVPs and the talent just keeps getting stronger and stronger. Not only do we have 14 brand new MVPs, we also have 32 that have been re-rewarded MVP status and will be serving another year... Read More

MVPs

Nov 05, 2012 By Alicia Schmidt

Donate to Sandy Storm Relief This Week and Double Your Impact

“Alone we can do so little; together we can do so much." - Helen Keller Image by Tim Aubry/Greenpeace As you know, last week Hurricane Sandy ravaged several cities and states on the East Coast of the United States. The storm and its aftermath has left thousands of families struggling to... Read More

Foundation, News

Nov 05, 2012 By Jared Paul

What Businesses Can Learn From the 2012 San Francisco Giants

Wow. What a year it was for the 2012 San Francisco Giants. It was a season filled with ups, downs, and a whole lot of "torture." We witnessed tons of amazing baseball, players coming out of nowhere to become heroes, and so many inspiring moments. Similar to the Giants' 2010 season,... Read More

Collaboration, Work

Nov 05, 2012 By Anna Eschenburg

Salesforce Community: Tweets of the Week

Tweets of the Week is a blog post series highlighting our amazing online community. Our goal is to share the best tips, show you the topics the community was discussing this week, and introduce you to new community members you should be following. If you haven't checked it out yet, go... Read More

Community

Nov 02, 2012 By Jennifer Burnham

How to Treat Your Facebook Page Like Your Website

What makes a website successful? It’s a combination of amazing visuals, compelling text, healthy traffic from customers and prospects, and effective pages that promote the kind of viewer behavior you desire as a business. You wouldn’t think of launching a website without considering the... Read More

Marketing, Social

Nov 02, 2012 By Bruce Francis

The Social Superstorm

Like many of you, I have been glued to CNN, watching pictures of Sandy’s devastation and marveling at the pluck of survivors. In addition to the ravaged coastlines and devastated infrastructure, the storm took its toll on the web too, knocking more than a few websites offline. In addition to its... Read More

Cloud, News

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Swamped with Customer Complaints? Congratulations!

60 Smart Social Media Marketing Tips

Make Your Facebook Page Pop

The Cream Has Risen to the Top - Again!

Donate to Sandy Storm Relief This Week and Double Your Impact

What Businesses Can Learn From the 2012 San Francisco Giants

Salesforce Community: Tweets of the Week

How to Treat Your Facebook Page Like Your Website

The Social Superstorm

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First