360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 23, 2013 By David Brock

Sales Innovation and Improvement: Whose Job Is It?

Before I jump ahead, let me first tackle the basic notions of innovation and improvement in sales. Too many may read this post thinking, “I’m struggling to make my numbers, don’t bother me with this talk about innovation and improvement.” I empathize with this feeling. We are... Read More

Sales

Sep 23, 2013 By Kevin Micalizzi

3 Tips for Succeeding in a 'Seller Beware' World

Customers have more information than ever before. When sellers used to have all the information, they had the advantage. Now customers have more choices, information, and ways to talk back. In this challenging selling environment, how do you succeed? Here are three key... Read More

Sales, Small Business

Sep 23, 2013 By Rajesh Setty

The Three Influencing Factors for Accelerating Sales Cycles

Everyone agrees that the sales battleground has changed irreversibly. Let’s first take a sneak peek at the current situation. The Situation Today It is no secret that today's buyer has done his or her research about most of the available options before they reach out to vendors. While the... Read More

Featured

Sep 20, 2013 By Jake Schmitt

CRM Information Overload: Too Much of a Good Thing? [FREE WEBINAR]

Over the last 20 years, we have witnessed a technological revolution known as CRM. With few limits, we now have the ability to generate extremely detailed reports that allow us to see both the activities of our sales reps and the outcomes they create. The amount of information that we have to... Read More

Cloud, Sales

Sep 20, 2013 By Maria Ogneva

3 Keys to Building Better Business Communities

Gartner's provocative prediction earlier this year says that 80% of social business initiatives, including communities, will not reach their potential by 2015. While there are many reasons for these failures – such as lack of executive engagement/sponsorship, managerial commitment, and... Read More

Collaboration

Sep 20, 2013 By Mark Hunter

Sales Tips: Stop Giving Away Your Profit

Want a quick way to destroy sales motivation and profit at the same time? Picture yourself as a sales manager who suddenly receives a phone call from a salesperson who is on the verge of making a sale. Here’s a sample of that typical conversation: Salesperson: “We have to... Read More

Featured, Sales, Small Business

Sep 19, 2013 By Joe Ciarallo

The Three Pillars of Social Marketing from Michael Lazerow, Marcel LeBrun and Peter Goodman

More than 5,000 marketers from around the globe have gathered in Indianapolis for Connections 2013. The seventh annual event is hosted by ExactTarget, now part of the salesforce.com family. Anchoring Thursday’s sessions was the social keynote, featuring the leaders of the Salesforce... Read More

Marketing

Sep 19, 2013 By Geoffrey James

The 6 Real Reasons Customers Buy

Buying decisions are always the result of a change in the customer's emotional state. While information may help change that emotional state, it's the emotion that's important, not the information. In fact, all buying decisions stem from the interplay of the following six... Read More

Sales, Small Business

Sep 19, 2013 By Babette Ten Haken

3 Tips for Business Development Success

Revenue generation is part of everyone’s job functionality, no matter whether you work in a business development function for an engineering service company, sell technical solutions, or are part of the technical team for that company. Everyone you know is a extra set of business... Read More

Sales, Small Business

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sales Innovation and Improvement: Whose Job Is It?

3 Tips for Succeeding in a 'Seller Beware' World

The Three Influencing Factors for Accelerating Sales Cycles

CRM Information Overload: Too Much of a Good Thing? [FREE WEBINAR]

3 Keys to Building Better Business Communities

Sales Tips: Stop Giving Away Your Profit

The Three Pillars of Social Marketing from Michael Lazerow, Marcel LeBrun and Peter Goodman

The 6 Real Reasons Customers Buy

3 Tips for Business Development Success

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First