360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 03, 2017 By Emily Stanford

Your Guide to the Best Parties of Dreamforce '17

After a long day of inspirational keynotes, informative sessions, and hands-on training at Dreamforce, you may feel tempted to go back to your hotel and curl up in your bed. But every night of Dreamforce boasts an impressive roster of parties — an exciting opportunity to explore San Francisco and... Read More

Dreamforce, Events

Nov 03, 2017 By Daniel Diaz

A Technical Take on Our Latest Release

Everyone loves new features and capabilities. They continually push the CloudCraze solution and enable our clients to deliver the best customer experience possible. Behind the scenes, the technical team often wonders what these features really mean and how can they help customers take advantage of them. With this post, I hope to give a different... Read More

Commerce, B2B Commerce

Nov 02, 2017 By Christy Poulos

Salesforce on Salesforce: How the Salesforce Social Team Tackles Dreamforce

How often does a corporate social team get the opportunity to manage hundreds of thousands of mentions across social media, millions of live stream viewers, a music festival, and one of the most talked-about technology CEOs on the planet all in the same week? Once a year these all come together for... Read More

Dreamforce, Events, Social Media

Nov 02, 2017 By Angela Mckenna

Salesforce's Innovative Executive Development Creates More Authentic Leaders

Expectations for a corporation and its leaders are changing. Candidates, customers, and communities now want to see that a corporation has values that are aligned with their own. This is especially true for the next generation: PwC found that millennials are 5.3x more likely to stay with an... Read More

Careers, Leadership

Nov 02, 2017 By Heike Young

Personalized Product Recommendations Drive Just 7% of Visits but 26% of Revenue

Personalized experiences, powered by Artificial Intelligence, are the present and future of shopping – and far from a pipe dream. AI is already helping retailers anticipate their shoppers’ next moves, and intelligent experiences are quickly separating the innovators from the innovation-laggards. This new report, which analyzes data from 150 million shoppers, shows the major impact that personalization is having on revenue and customer engagement.... Read More

Commerce, Retail Insights, Predictive Sort, Machine Learning

Nov 01, 2017 By Emily Stanford

The Top 15 Blog Posts You Need to Read Before Setting Foot on the Dreamforce Campus

It’s finally here! Next week, 170,000 trailblazers will join us in San Francisco for the event of the year — Dreamforce! We’ve been hard at work all summer long to make sure you’re informed on all the can’t-miss moments. We’ve published so many blog posts to keep you up-to-date on Dreamforce... Read More

Dreamforce, Events

Nov 01, 2017 By Rafael Alenda

3 Reasons You Should Register for Quip's Dreamforce Keynote Today

We have a great Quip keynote planned for you, packed with giveaways, celebs, and most importantly, an easy way to help people in need. Seats are already filling up and we only have so many — so click here to register for the Quip Keynote on the Dreamforce website. Why attend the Quip keynote at... Read More

Dreamforce, Events

Nov 01, 2017 By Ebony Beckwith

The App that Helps Salesforce Employees Change the World

At Salesforce, volunteering is in our DNA. Every employee volunteers on their first day as part of our Day1 orientation. Teams take VTO (Volunteer Time Off) days together to give back to their local community. Each employee gets up to $5,000 in matching donations in addition to 56 hours of VTO each... Read More

Platform, Apps, Foundation

Nov 01, 2017 By Heike Young

4 Marketing Secrets for Intimacy at Scale

One of my favorite marketing quotes comes from Bruce Springsteen, not Seth Godin or any speaker on the marketing keynote circuit. It goes like this: “Getting an audience is hard. Sustaining an audience is hard. It demands a consistency of thought, of purpose, and of action over a long period of... Read More

Marketing Cloud, Marketing, Marketing Cloudcast

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Your Guide to the Best Parties of Dreamforce '17

A Technical Take on Our Latest Release

Salesforce on Salesforce: How the Salesforce Social Team Tackles Dreamforce

Salesforce's Innovative Executive Development Creates More Authentic Leaders

Personalized Product Recommendations Drive Just 7% of Visits but 26% of Revenue

The Top 15 Blog Posts You Need to Read Before Setting Foot on the Dreamforce Campus

3 Reasons You Should Register for Quip's Dreamforce Keynote Today

The App that Helps Salesforce Employees Change the World

4 Marketing Secrets for Intimacy at Scale

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First