360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 13, 2013 By Rosie Pongracz

The Mobile App Revolution: What's Holding You Back?

It’s a #mobileapprevolution! Unless you’ve been living in a cave over the last few years, you know that mobile apps are eating the world. Apps are consuming your customers, partners, and employees. And even connecting with your products. It’s a call to arms for businesses of every type,... Read More

Mobile, Platform

Jun 03, 2013 By Howard Brown

3 Keys to Impressing Customers with Your Mobile Apps

Many software companies are eager to build the next hot mobile app. A Mobile Software Development Kit (SDK), empowers you to build native, HTML5 or hybrid apps. Here are three ways to ensure you build the best app possible for your customers. 1. Identify a Problem That Needs Solving Start by... Read More

Mobile, Platform

Apr 22, 2013 By Adam Seligman

You Don't Need a Mobile Platform. You Need a Customer Platform.

Is your company feverishly building mobile apps just because it’s the latest craze? Surprise, you are doing it wrong. The mobile revolution is a customer revolution, and you need a Customer Platform, not a mobile platform. Without it, you’re just building web sites from 1996 for skinny... Read More

Mobile, Platform

Apr 01, 2013 By Maria Ignatova

How Mobile Enablement Can Supercharge Your Sales Force [INFOGRAPHIC]

Every sales team is crunched to sell more and sell fast. The latest shortcut to this sales nirvana is considered to be mobile sales enablement. According to the Sales Management Association, 70% of sales organizations using tablets are already realizing positive ROI. The top benefits for sales... Read More

Mobile, Sales

Mar 15, 2013 By Corinne Roberts

Why Mobile Matters for Customer Service and the Service Cloud

One of the top trends for the customer service industry in 2013 is the rise of mobile technology, according to Principal Analyst for Forrester Research, Inc., Kate Leggett. Until just recently, mobile was seen as a tool for sales, marketing, and eCommerce departments. However, mobile will become... Read More

Service Cloud, Customer Service, Mobile

Nov 09, 2012 By Bruce Francis

The Shifting Tablet Landscape

Tablets are sure to be a on the minds of shoppers come black Friday, and with BYOD/BYOT in full swing, we’ll undoubtedly see more tablets in the enterprise when the holidays are over. So let’s take a quick look at how the market is moving. IDC is reporting that Apple’s share of the tablet... Read More

Mobile

Nov 08, 2012 By Pratima Arora

Salesforce Touch for iPad is Here

In our fast-paced world, we conduct most of our work while we’re away from our desks. In the past, this made completing critical sales tasks, while keeping colleagues current, more difficult than ever. This is why we’re so excited about Salesforce Touch, a new way for sales teams to always... Read More

Featured, Mobile, Sales Cloud

Oct 27, 2012 By Bruce Francis

Windows 8 on the Defensive

As a hype-generating product, Windows peaked in 1995. I was a reporter for CNBC then, and the story was all over the news. I must have done a dozen live shots from Redmond that day. It was as big as a tech story could get. Fast forward to 2012, and the launch of Windows 8 is a much more muted... Read More

Cloud, Mobile

Oct 24, 2012 By Tedd Fox

Better Liking, File Attachments, and Re-Sharing in the New Chatter for iOS

Today, the Chatter mobile dev team is pleased to announce the release of the next revision of Chatter for iOS : 2.4. The team has worked hard to add crucial functionality that many of our user have requested (more like screamed for :-). If you do not have Chatter in your company,... Read More

Mobile

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The Mobile App Revolution: What's Holding You Back?

3 Keys to Impressing Customers with Your Mobile Apps

You Don't Need a Mobile Platform. You Need a Customer Platform.

How Mobile Enablement Can Supercharge Your Sales Force [INFOGRAPHIC]

Why Mobile Matters for Customer Service and the Service Cloud

The Shifting Tablet Landscape

Salesforce Touch for iPad is Here

Windows 8 on the Defensive

Better Liking, File Attachments, and Re-Sharing in the New Chatter for iOS

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First